Jake Shaver
Powell River,BC
Summary
Proven leader and efficient Crane Truck Operator at Gibsons Building Supplies, adept in safe driving practices and accident prevention, enhancing customer satisfaction by ensuring timely deliveries despite unforeseen challenges. Excelled in teamwork and problem-solving, significantly improving operational safety and cargo handling efficiency. Skilled in fuel-efficient driving and active listening, consistently achieving and surpassing performance goals.
Overview
15
15
years of professional experience
Work History
Crane Truck Operator
Gibsons Building Supplies
2018.02 - 2023.04
- Demonstrated adaptability by adjusting routes as needed due to unforeseen circumstances such as construction or inclement weather conditions without compromising delivery deadlines.
- Promoted a positive company image by maintaining a professional demeanor and clean truck exterior, fostering strong customer relationships.
- Maintained open lines of communication with customers and supervisors to promptly address any concerns or issues during the delivery process.
- Secured cargo loads properly, preventing damage to goods during transport and improving customer satisfaction rates.
Warehouse Worker
Best Buy Canada
2014.03 - 2017.01
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Performed general housekeeping and cleaning tasks.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assembled pallets and crates for secure transportation of materials.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean, orderly work environment free of hazards.
Manager
McDonald's Restaurant
2008.10 - 2013.12
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Onboarded new employees with training and new hire documentation.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
Heritage Park Secondary
Mission, British Columbia06.2009
Skills
- Fuel-efficient driving
- Active listening abilities
- Safe Driving Practices
- Accident prevention strategies
- Load securing proficiency
- Logbook Maintenance
- Truck maintenance knowledge
- Safe Driving
- Cargo Handling
- Teamwork and Collaboration
- Problem-Solving
Languages
English
Native or Bilingual
Timeline
Crane Truck Operator
Gibsons Building Supplies
2018.02 - 2023.04
Warehouse Worker
Best Buy Canada
2014.03 - 2017.01
Manager
McDonald's Restaurant
2008.10 - 2013.12
High School Diploma -
Heritage Park Secondary
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