Jake Peters
Redding
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction at Roots Juice Bar by maintaining a pristine workspace and efficiently resolving concerns. My expertise in cash handling and exceptional patience ensured smooth transactions and positive interactions, demonstrating my commitment to reliability and superior service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Roots Juice Bar
09.2023 - 07.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Foothill High School
Palo Cedro, CA06.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Food Handler Certification (FHC) - State or County Health Departments.
- CPR/AED Certification
Timeline
Customer Service Cashier
Roots Juice Bar
09.2023 - 07.2024
High School Diploma -
Foothill High School
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