Jake Ohlsen
Lake Forest
Summary
Diverse professional background with experience in fast-paced environments, demonstrating composure under pressure. Proven ability to communicate effectively with customers while managing multiple tasks. Strong team player with a track record of individual contributions, adaptable to various work settings. Currently pursuing a BA in Communications at Cal State Fullerton University, committed to continuous learning and skill development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Lake Forest Sun & Sail Club
Lake Forest
05.2022 - Current
- Addressed internal staff inquiries regarding office operations efficiently.
- Managed incoming calls, took accurate messages, and transferred to relevant departments.
- Welcomed customers and communicated rules and regulations clearly.
- Direct HOA approvals.
Front Store Attendent
Targetliving
Lake Forest
06.2022 - 01.2023
- Replenished supplies such as shopping bags or boxes as needed.
- Performed cashier duties such as accepting payments, issuing receipts, and providing change.
- Followed all safety procedures when handling hazardous materials.
- Provided excellent customer service by demonstrating knowledge of products and services available in the store.
Runner/Table Busser
Outback Steakhouse
Lake Forest
06.2021 - 09.2021
- Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
- Assisted servers in setting up tables for guests.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
Education
Associate of Arts - Communications
Orange Coast College
Costa Mesa, CA05-2024
High School Diploma -
El Toro High School
Lake Forest, CA06-2021
Bachelor of Arts - Digital Communications And Media
Cal State Fullerton
Fullerton, CASkills
- Office operations
- Call management
- Customer service
- Multi-line telephone systems
- Effective communication
- Front desk administration
- Supply restocking
- Reports and waivers
- File Managment
Certification
- Food Handlers Certification
Timeline
Front Store Attendent
Targetliving
06.2022 - 01.2023
Receptionist
Lake Forest Sun & Sail Club
05.2022 - Current
Runner/Table Busser
Outback Steakhouse
06.2021 - 09.2021
Associate of Arts - Communications
Orange Coast College
High School Diploma -
El Toro High School
Bachelor of Arts - Digital Communications And Media
Cal State Fullerton
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