Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jake O'Brien

Fullerton

Summary

  • CTVA 480 – Management in Entertainment: Explored management structure, audience metrics, finance, programming, and regulation in the entertainment industry
  • CTVA 341 – Business of Television: Studied the economic and operational framework of television production and distribution through panels with industry experts
  • BUAD 301 – Advanced Business Communication: Developed skills in case analysis, analytical reporting, ethics, and professional business presentations
  • MGMT 246 – Business and Legal Environment: Examined legal and ethical issues in business, including contracts, employment law, consumer protection, and international regulations

Overview

Work History

Game Guide

The Escape Game
10.2024 - Current
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions
  • Streamlined guest intro/outro processes for improved efficiency and reduced wait times
  • Fostered a welcoming environment that encouraged positive word-of-mouth referrals and repeat business
  • Developed strong relationships with guests, fostering loyalty and repeat business through attentive service and genuine care

Education

Bachelor of Arts - Cinema & Television Arts

California State University, Fullerton
Fullerton, CA
05-2026

Bachelor of Arts - Business Entertainment & Hospitality

California State University, Fullerton
Fullerton, CA
05-2026

Skills

  • Strong communication skills
  • Conflict resolution techniques
  • Customer support experience
  • Video editing capabilities
  • Effective team collaboration
  • Exceptional problem solving

Timeline

Game Guide

The Escape Game
10.2024 - Current

Bachelor of Arts - Cinema & Television Arts

California State University, Fullerton

Bachelor of Arts - Business Entertainment & Hospitality

California State University, Fullerton
Jake O'Brien