Jake Maddox
Tehachapi
Summary
Dynamic Kitchen Manager with proven expertise at P-Dubs in inventory management and team building. Successfully enhanced employee performance through targeted training and conflict resolution, while maintaining high food safety standards. Adept at optimizing operations to reduce waste and elevate customer satisfaction, ensuring a thriving kitchen environment.
Overview
9
9
years of professional experience
Work History
Kitchen Manager
P-Dubs
Tehachapi
06.2016 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed completed work to verify consistency, quality, and conformance.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Kitchen Lead
Woodward West
Stallion Springs
06.2017 - 08.2018
- Trained incoming seasonal staff on key duties.
- Regulated camper entry into the building while managing a team of 15.
- Verified that payment amounts corresponded with the total supplies received.
- Assist with inventory purchases and document costs of weekly expenditures while staying within the budget.
Education
High School Diploma -
Inspire Charter School
California 06-2018
Skills
- Inventory management
- Employee training
- Food safety
- Menu planning
- Cost control
- Customer service
- Team building
- Staff supervision
References
References available upon request.
Timeline
Kitchen Lead
Woodward West
06.2017 - 08.2018
Kitchen Manager
P-Dubs
06.2016 - Current
High School Diploma -
Inspire Charter School
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