Jake Lloyd
Toronto,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication, prospecting, and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Senior Account Executive
Top Producer Software
Toronto, ON
03.2023 - Current
- Maintain individual sales results through outbound calling and solution-based selling
- Deliver online product demonstrations and consistent customer follow up
- Prioritize and target customers and prospects by potential for revenues/profits, cost to sell and service, and probability of success
- Appointed from Account Executive to Senior Account Executive within first year
- Consistently hit or exceed sales quota
- Established 500k in annual revenue while managing multiple high-profile accounts.
- Shadow and assist with onboarding on new hires
- Support team members and sales floor by helping leadership team create and maintain a positive and encouraging sales environment
- Assist in motivating and mentoring team members regarding sales process, product knowledge, etc.
- Embrace and champion Top Producer culture, leadership, and core values.
- Contribute to annual revenue goals by selling new services and developing new accounts.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Account Executive
Top Producer Software
Toronto, ON
01.2022 - 03.2023
- Maintain individual sales results through outbound calling and solution-based selling
- Deliver online product demonstrations and consistent customer follow up
- Prioritize and target customers and prospects by potential for revenues/profits, cost to sell and service, and probability of success
- Consistently hit or exceed sales quota
- Established over 500k in annual revenue.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
Inside Sales Representative
Sprung Instant Structures
Toronto, ON
12.2020 - Current
- Determined needs, delivered solutions and overcame objections.
- Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service, managing over 50 prospects per day.
- Prioritized daily workflows, including all inbound calls and daily cold calling.
- Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.
- Emphasized product features based on analysis of customers' needs.
- Managed and recorded all leads from outbound telephone marketing.
- Developed and deepened customer relationships to drive revenue growth.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Business Development Specialist/Insurance Broker
JRP Employee Benefit Solutions
Toronto, ON
01.2019 - 12.2020
- Insurance & group benefits specialist.
- Appetite for closing - exceeded sales quota's in both years.
- Assisted customers in timely manner by answering questions, responding to inquiries and handling telephone requests.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Demonstrated products and specific features at customer locations and special events.
- Excellent prospecting making 70-110 daily cold calls to 50-80 prospects through companies sales funnel.
Luxury Valet Attendant/Shift Leader
JOEY Don Mills
12.2016 - 01.2019
- Excellent Customer Relations
- Established and supervised material flow, storage and global order fulfillment.
- Maintained accurate stock records.
- Oversaw hiring and training of new employees each quarter.
- Worked with over 100 customers per day.
- Helped increase Valet customer volume.
Associate Producer/Intern
Sports Net Fan 590
05.2016 - 12.2016
- Reviewed and cleared archival footage and music.
- Booked talent and made travel arrangements.
- Completed deep research of key topics and filtered according to story development plan.
- Arranged and edited interview audio for broadcast using.
Education
Bachelor Diploma - Sports Media
The College of Sports Media
Toronto, ON2016
Skills
- Critical and creative thinking
- Sales pipeline management
- Relationship building and rapport
- Excellent people skills
- Multi-tasking strength
- Business Development Abilities
- New Business Development
- Leadership
References
Outstanding references available upon request
Timeline
Senior Account Executive
Top Producer Software
03.2023 - Current
Account Executive
Top Producer Software
01.2022 - 03.2023
Inside Sales Representative
Sprung Instant Structures
12.2020 - Current
Business Development Specialist/Insurance Broker
JRP Employee Benefit Solutions
01.2019 - 12.2020
Luxury Valet Attendant/Shift Leader
JOEY Don Mills
12.2016 - 01.2019
Associate Producer/Intern
Sports Net Fan 590
05.2016 - 12.2016
Bachelor Diploma - Sports Media
The College of Sports Media