Summary
Overview
Work History
Education
Skills
Languages
Training
Certification
Timeline
Generic

JAKE LADINES

North York,ON

Summary

Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Forklift Operator /Warehouse Staff Member

Clopay Corporation
05.2021 - Current
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.

Head Sommelier / Sommelier

Norwegian Cruise Line
11.2017 - 03.2020
  • Increased wine sales by conducting staff training sessions on wine knowledge and service techniques.
  • Mentored junior sommeliers, fostering professional growth through hands-on guidance and constructive feedback.
  • Implemented a successful wine program that resulted in increased customer satisfaction and repeat business.

Cellar Master / Sommelier

Holland America Cruise Line
02.2006 - 03.2017
  • Conducted regular meetings with staff members to address any concerns or issues related to daily operations within the cellar space.
  • Implemented cost-saving measures by identifying areas of waste reduction without compromising quality standards in the cellar environment.
  • Enhanced wine quality by implementing proper storage and organization techniques in the cellar.

Bar Supervisor

NBA Café
02.2014 - 02.2015
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
  • Promoted responsible alcohol consumption by enforcing house policies regarding age limits and intoxication levels among patrons.

Education

Bachelor of Science in Marine Engineering -

Philippine Maritime Institute
04.2000

Skills

  • Forklift Operation
  • Customer Relations
  • Liquor, beer, and wine knowledge
  • Strong multitasking
  • Suggestive Selling
  • Food and Beverage Service

Languages

English
Full Professional

Training

  • Smart Serve Certification, 2021
  • Court of Masters Sommelier (Certified), 2018
  • Bar Smarts Certification, 2018
  • TIPS (Training for Intervention Procedures), 2018
  • Crowd & Crisis Management, 2016

Certification


  • First Aid/CPR Certified
  • Certified Sommelier
  • Crowd and Crisis Management
  • Fire Prevention and Fire Fighting
  • Security Awareness Training

Timeline

Forklift Operator /Warehouse Staff Member

Clopay Corporation
05.2021 - Current

Head Sommelier / Sommelier

Norwegian Cruise Line
11.2017 - 03.2020

Bar Supervisor

NBA Café
02.2014 - 02.2015

Cellar Master / Sommelier

Holland America Cruise Line
02.2006 - 03.2017

Bachelor of Science in Marine Engineering -

Philippine Maritime Institute

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JAKE LADINES