JAKE LADINES
North York,ON
Summary
Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Forklift Operator /Warehouse Staff Member
Clopay Corporation
05.2021 - Current
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
Head Sommelier / Sommelier
Norwegian Cruise Line
11.2017 - 03.2020
- Increased wine sales by conducting staff training sessions on wine knowledge and service techniques.
- Mentored junior sommeliers, fostering professional growth through hands-on guidance and constructive feedback.
- Implemented a successful wine program that resulted in increased customer satisfaction and repeat business.
Cellar Master / Sommelier
Holland America Cruise Line
02.2006 - 03.2017
- Conducted regular meetings with staff members to address any concerns or issues related to daily operations within the cellar space.
- Implemented cost-saving measures by identifying areas of waste reduction without compromising quality standards in the cellar environment.
- Enhanced wine quality by implementing proper storage and organization techniques in the cellar.
Bar Supervisor
NBA Café
02.2014 - 02.2015
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
- Promoted responsible alcohol consumption by enforcing house policies regarding age limits and intoxication levels among patrons.
Education
Bachelor of Science in Marine Engineering -
Philippine Maritime Institute
04.2000
Skills
- Forklift Operation
- Customer Relations
- Liquor, beer, and wine knowledge
- Strong multitasking
- Suggestive Selling
- Food and Beverage Service
Languages
English
Full Professional
Training
- Smart Serve Certification, 2021
- Court of Masters Sommelier (Certified), 2018
- Bar Smarts Certification, 2018
- TIPS (Training for Intervention Procedures), 2018
- Crowd & Crisis Management, 2016
Certification
- First Aid/CPR Certified
- Certified Sommelier
- Crowd and Crisis Management
- Fire Prevention and Fire Fighting
- Security Awareness Training
Timeline
Forklift Operator /Warehouse Staff Member
Clopay Corporation
05.2021 - Current
Head Sommelier / Sommelier
Norwegian Cruise Line
11.2017 - 03.2020
Bar Supervisor
NBA Café
02.2014 - 02.2015
Cellar Master / Sommelier
Holland America Cruise Line
02.2006 - 03.2017
Bachelor of Science in Marine Engineering -
Philippine Maritime Institute
- First Aid/CPR Certified
- Certified Sommelier
- Crowd and Crisis Management
- Fire Prevention and Fire Fighting
- Security Awareness Training
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