Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jake Harte

Ottawa

Summary

I am confident that I will bring considerable value to the establishment team. By enduring passion to customer service, coupled with a track record with utmost respect, has been a consistent aspect of my professional approach. With a people oriented, approachable, and friendly demeanor, I am dedicated, motivated, and committed to being a hard working asset to the team.

Overview

5
5
years of professional experience

Work History

General Laborer

Monte Cristo
06.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Received deliveries.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Assisted team members with tasks that require group effort.
  • Performed deliveries to other properties in the province.

Shift Supervisor

Bridgehead Coffeehouse
09.2023 - 06.2024
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.

Budtender

Stash&Co
06.2023 - 09.2023
  • Managed efficient cash register operations.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.

Car Lot Attendant

Mercedes-Benz
09.2021 - 12.2021
  • Kept parking lot usage orderly by enforcing parking regulations.
  • Parked and retrieved cars according to customer needs.
  • Optimized space utilization within the car lot by strategically relocating vehicles based on size, model, and demand trends.
  • Maintained dealership security by monitoring the lot during shifts, reporting any suspicious activity or incidents to management.
  • Upheld high standards of cleanliness across the entire facility while also performing necessary maintenance such as snow removal during the winter season.
  • Directed patrons to designated parking spaces.

Shift Supervisor/Barista

Starbucks
06.2019 - 02.2023
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

High School Diploma -

Sir Wilfrid Laurier Secondary School
Orleans, ON
06.2016

Skills

    Communication

    Leadership Skills

    Ability to Multitask

    Customer Service

    Teamwork

    Ability to Work Under Pressure

    Ability to Work in a Team

    Critical Thinking

    Computer Skills

    Interpersonal Skills

    Time Management Skills

Languages

English
Native or Bilingual

Timeline

General Laborer

Monte Cristo
06.2024 - Current

Shift Supervisor

Bridgehead Coffeehouse
09.2023 - 06.2024

Budtender

Stash&Co
06.2023 - 09.2023

Car Lot Attendant

Mercedes-Benz
09.2021 - 12.2021

Shift Supervisor/Barista

Starbucks
06.2019 - 02.2023

High School Diploma -

Sir Wilfrid Laurier Secondary School

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Jake Harte