Overview
Work History
Education
Skills
Timeline
Generic

Jake Hakobyan

Sherman Oaks,CA

Overview

8
8
years of professional experience

Work History

Bench Technician

PRG
06.2017 - 07.2020
  • Ensured adherence to safety protocols when working with hazardous materials or high-voltage equipment during repair processes, minimizing risk of accidents or injuries at the workplace.
  • Enhanced equipment functionality by troubleshooting and repairing various electronic devices.
  • Contributed to cost savings by salvaging reusable components from non-repairable units during the refurbishment process.
  • Developed expertise in specific product lines, serving as a go-to resource for challenging repair assignments within the team.

National Repair Manager - LED

PRG
01.2020 - Current
  • Oversaw quality assurance processes, ensuring all repairs met established standards before returning equipment to customers.
  • Implemented preventative maintenance programs for clients, reducing equipment downtime significantly.
  • Managed a team of technicians, ensuring high-quality work and adherence to safety protocols.
  • Improved repair efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced repair turnaround times with organized scheduling and efficient resource allocation.

Fiber Optic Technician/Operations Manager

Leading Edge Technologies
Jun2015 - Jan2017
  • Maintained quality assurance and customer satisfaction.
  • Polished fiber optic connectors such as: LCNST
  • Maintenance and repairs on: All types of Fiber Optics Connectors, Tac-12 Cables, Fiber Optics Cables, Copper Cables, SMPTE Cables, Data/Audio Cables, Tally Cables and Custom Harnesses.
  • Built the following from scratch: All types of Fiber Optics Connectors, Tac-12 Cables, Fiber Optics Cables, Copper Cables, SMPTE Cables, Data/Audio Cables, Tally Cables and Custom Harnesses.
  • Resolved problems, improved operations and provided exceptional service.

Quality Control Technician

Video Equipment Rentals
Jan2012 - Jun2015
  • Inspected LED panels and compared against standards to meet regulatory requirements.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Provided training to over 10 onboarding team members.
  • Reported problems and any concerns to management.
  • Ensure all equipment processing deadlines are met.

Service Technician

Product Resource Group
01.2017 - 01.2020
  • Efficiently install, repair, service and troubleshoot LED equipment.
  • Read Blueprints and Diagrams.
  • Trained employees and managers on LED repairs and maintenance.
  • Assist team members with troubleshooting and diagnostics.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Education

Associate of Science -

Pennsylvania College of Technology
Williamsport, PA

High School Diploma -

Millburn High School
Millburn, NJ
07.2007

Auto Body & Collision Repair -

Morris County School of Technology
Denville, NJ
2007

Skills

  • Troubleshooting ability
  • Work well under hard deadlines
  • Ability to Manage and Train employees
  • Quick Learner

Timeline

National Repair Manager - LED

PRG
01.2020 - Current

Bench Technician

PRG
06.2017 - 07.2020

Service Technician

Product Resource Group
01.2017 - 01.2020

Fiber Optic Technician/Operations Manager

Leading Edge Technologies
Jun2015 - Jan2017

Quality Control Technician

Video Equipment Rentals
Jan2012 - Jun2015

Associate of Science -

Pennsylvania College of Technology

High School Diploma -

Millburn High School

Auto Body & Collision Repair -

Morris County School of Technology

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Jake Hakobyan