Jake Griffin
San Jose
Summary
Experienced with performing routine vehicle maintenance and repairs. Utilizes mechanical and electrical diagnostic skills to identify and resolve issues, ensuring exceptional vehicle performance. Knowledge of industry standard tools and techniques, paired with a strong focus on safety and efficiency.
Overview
6
6
years of professional experience
Work History
General Service Technician
Johns Bascom Automotive
Campbell, CA
05.2024 - Current
- Performed routine maintenance and repairs on various vehicle models to ensure operational safety and reliability.
- Diagnosed mechanical and minor electrical issues using advanced automotive diagnostic tools and equipment
- Collaborated with team members to streamline service processes, improving overall shop efficiency.
- Conducted thorough inspections of vehicles to identify potential problems before they escalate into major repairs.
Retail Service Specialist
Oreilly Auto Pats
San Jose, CA
08.2022 - 05.2024
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained organized inventory displays, contributing to improved store aesthetics and accessibility.
- Collaborated with team members to streamline day to day processes, enhancing overall efficiency.
- Conducted regular stock audits to ensure inventory accuracy and minimize discrepancies.
- Trained new employees in company procedures, ensuring smooth onboarding and successful integration into the team.
Shift Supervisor
Fosters Freeze
Campbell, CA
07.2020 - 06.2022
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored staff, fostering a collaborative team environment to raise service quality.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Implemented workflow improvements, increasing operational efficiency during peak service hours.
Education
High School Diploma -
Leigh High School
San Jose, CACertificate of Achievement - Automotive Technology
De Anza College
Cupertino, CA06-2026
Skills
- Electrical Diagnosis
- Multimeter usage
- Precision measuring
- Mechanical troubleshooting
- Vehicle maintenance
- Hand tools proficiency
- Flexible and adaptable
Timeline
General Service Technician
Johns Bascom Automotive
05.2024 - Current
Retail Service Specialist
Oreilly Auto Pats
08.2022 - 05.2024
Shift Supervisor
Fosters Freeze
07.2020 - 06.2022
High School Diploma -
Leigh High School
Certificate of Achievement - Automotive Technology
De Anza College