Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jake Felix

Downey

Summary

Dynamic and dependable professional with a strong background in customer service at Raising Cane's Chicken Fingers. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and organization, consistently improving efficiency during peak hours while maintaining a clean and welcoming environment. Eager to contribute to a collaborative team.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

1
1
year of professional experience

Work History

Crew Member

Raising Cane's Chicken Fingers
06.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

Fire Technology

Downey High School
11040 Brookshire Ave, Downey, CA 90241
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Attention to detail
  • Self-discipline
  • Willingness to learn
  • Dependable and cooperative
  • Collaboration and teamwork

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Crew Member

Raising Cane's Chicken Fingers
06.2024 - Current

Fire Technology

Downey High School
Jake Felix