Jake Doyle
London,Ontario
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Little Caesars Pizza
London, Ontario
02.2024 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling
- Monitored inventory levels and placed orders to restock shelves
- Developed strategies to maximize sales and profitability
- Established customer service standards and monitored staff compliance
- Organized promotional events to increase product awareness
- Resolved customer complaints in a timely manner
- Recruited, trained and supervised new employees
- Maintained accurate records of employee performance reviews
- Created weekly work schedules for store personnel
- Managed daily banking activities such as deposits and withdrawals
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues
Order Selector
Sysco
Woodstock, Ontario
11.2022 - 05.2023
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions
- Used handheld scanners to key in data for packages
- Prepared products for packaging and shipping according to company specifications
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Selected products and items from shelves and pallets for customer orders
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking
- Operated forklift and pallet jack to transport heavy loads
- Demonstrated great teamwork skills with staff members involved in production and transport
Production Worker
Meridian Lightweight Technologies
Strathroy, Ontario
04.2019 - 10.2021
- Recognized for going above and beyond requirements to consistently produce high-quality work
- Pursues opportunities to eliminate defects, improve operations, and contribute to team success
- Cross-trained in multiple machines and production positions
- Defect monitoring
- Shipping coordination
- Safety management
- GMP compliance
- Materials handling
- Assembled final products and subassemblies by following strict procedures to complete quality work
- Boosted production by proactively reporting supply needs prior to shortages
- Supported recordkeeping requirements by collecting and reporting on production data
- Flexed between different positions, helping team exceed targets with skilled work
- Complied with safety standards, kept equipment maintained and floor drains clean and covered
- Kept work area inspection-ready by removing hazards and organizing tools and supplies
- Met production targets with skilled and efficient work assembling products
- Moved heavy loads with forklifts, overhead cranes and hand trucks
- Loaded completed orders on pallets according to delivery numbers
- Managed warehouse receiving, storing and shipping
- Utilized forklift to move inventory items
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate
- Unloaded cargo from trucks with mechanized equipment
Education
General Arts and Science -
Fanshawe
London, Ontario01.2001
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
Languages
English
Limited Working
Timeline
Store Manager
Little Caesars Pizza
02.2024 - Current
Order Selector
Sysco
11.2022 - 05.2023
Production Worker
Meridian Lightweight Technologies
04.2019 - 10.2021
General Arts and Science -
Fanshawe