Jake Choi
Coquitlam,BC
Summary
Strong background in public health and experience in the healthcare industry, focused on streamlining operations and enhancing efficiency. Comprehensive understanding of health administration, data management, and analysis, utilizing tools such as SharePoint, Power BI, and Excel. Ability to effectively manage projects, collaborate with teams, and communicate with diverse stakeholders. Seeking a role to apply my skills in process improvement and leveraging technology and analytics for innovative solutions.
Overview
4
4
years of professional experience
Work History
Clinical Education Health Career Access Program (HCAP) - Student
Interior Health
02.2024 - 08.2024
- Facilitated coordination with contracted site managers, post-secondary institutions, and the ministry, managing hire allocations and cohort changes, and performing data entry for cohort adjustments
- Utilized advanced Excel for expense tracking, cohort planning solutions, and master data clean-up, enhancing financial tracking and planning efficiency
- Developed training materials and resource accessibility by creating a SharePoint page for 600+ participants and 7 flowcharts using Microsoft Visio
- Reduced redundant inquiries and saved an estimated 3-5 hours per week for the team lead by developing 33 email templates and 60 FAQ responses
- Provided mentorship to colleagues in administrative tasks and Microsoft 365, with a focus on Excel, SharePoint and Mentimeter, boosting team productivity and skill levels
- Improved procedural clarity and compliance by updating 14 SOPs to incorporate new processes and technologies.
Community Mental Health Worker - PT
Robin's Pharmacy
- 04.2024
- Enhanced patient care by monitoring, recording, and reporting changes in patient mental health and adherence
- Ensured patient well-being and strict adherence to treatment plans by administering and witnessing daily medication deliveries
- Facilitated prompt action by documenting missed medication doses and health changes, and communicating special concerns to team members and managers.
Clinical Supplies, Equipment, and Practice Assistant - Co-op
Fraser Health
05.2022 - 12.2022
- Contributed to the development of the Central Venous Catheter training module on PHSA learning hub
- Reviewed medical device incidents and determined recall needs, ensuring timely and accurate Health Canada reporting
- Collaborated on product implementation projects with healthcare providers, liaised with PHSA, and conducted clinical product consultations
- Enhanced administrative efficiency by maintaining Fraser Health's intranet pages and forms, and extracting product usage and supply spend summaries from an online database.
Client Services - Volunteer
Canadian Red Cross HELP Depot
08.2020 - 06.2022
- Facilitated accurate equipment allocation and addressed inquiries by matching patients with appropriate equipment
- Processed and responded to equipment requests from healthcare professionals.
Patient Screener/Site Navigator
Fraser Health
05.2020 - 03.2021
- Ensured compliance with health and safety protocols by conducting patient screenings.
Pharmacy Assistant
London Drugs
- 05.2020
- Verified proper medication usage by assisting pharmacists in dispensing medications and verifying prescription accuracy.
Care Home Coordinator Assistant - Volunteer
Burquitlam Lions Care Center
- 06.2016
- Coordinated daily activities and care plans for elderly residents.
Education
Bachelor of Science - Population and Quantitative Health Sciences
Simon Fraser University
04.2024
Skills
- Data Management & Analysis
- Power Automate, Power Apps
- Healthcare Administration
- Strategic Planning and Process Improvement
- SharePoint, Power BI, Excel
- Health Authority Internal Systems
- Health informatics
- Statistical Analysis
Timeline
Clinical Education Health Career Access Program (HCAP) - Student
Interior Health
02.2024 - 08.2024
Clinical Supplies, Equipment, and Practice Assistant - Co-op
Fraser Health
05.2022 - 12.2022
Client Services - Volunteer
Canadian Red Cross HELP Depot
08.2020 - 06.2022
Patient Screener/Site Navigator
Fraser Health
05.2020 - 03.2021
Community Mental Health Worker - PT
Robin's Pharmacy
- 04.2024
Pharmacy Assistant
London Drugs
- 05.2020
Care Home Coordinator Assistant - Volunteer
Burquitlam Lions Care Center
- 06.2016
Bachelor of Science - Population and Quantitative Health Sciences
Simon Fraser University
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