JAKE BLAKELY
Summary
Diligent and organized and reliable individual with excellent communication, time management and computer skill that has experience in providing administrative support. Skilled in policy analysis and identifying opportunities for improvement with a strong attention to detail and ability to effectively communicate with clients and team members. Strong desire to use analytical and problem-solving skills to meet goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ace/ Porter
The Canadian Brewhouse
07.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Maintained building exteriors for professional, clean presentation standards.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Supported room service operations, ensuring timely delivery of food and beverages to guests.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Policy Administrator
Go Insurance
04.2023 - 02.2024
- Review and updated insurance policies, ensured accuracy and efficiency when renewing and changing policies, received and distributed insurance documents, manually reviewed and renewed policies, sent out payment schedules to clients, analyzed existing policies for effectiveness and efficiency improvements, entered insurance- and claims-related information into database systems.
Swamper
ENT oilfield
12.2022 - 04.2023
- Loaded and unloaded trucks with necessary supplies, maintained accurate records of work performed, coordinated with other laborers and supervisors, worked collaboratively with team members to complete projects.
Laborer
Arctic Spas
02.2022 - 12.2022
- Performed general maintenance duties, lifted and loaded acrylic into clamps, monitored oven temperatures, quality checked the shell of acrylic for imperfections, organized tools and equipment.
Crew Trainer
McDonald's
03.2019 - 02.2022
- Instructed new team members on correct procedures, provided hands-on training, documented needs for performance improvement, monitored employee progress, provided coaching and mentorship.
Education
High School Diploma -
Spruce Grove Composite High School
Spruce Grove, Alberta06.2020
Skills
Account Management Software
Self Motivation
Skilled in Applied Epic/CSR24
Policy analysis
Data Entry Software
Active Listening
Effective Communication
Customer Service
Strong Work Ethic
Problem-Solving
Clean Driving Record
Valid Driver's License
Certification
- Common Safety orientation @ Energy Safety Canada
- H2S Alive @Energy Safety Canada
- First Aid + CPR/AED level C @Canadian red cross
References
References available upon request
Extracurricular Activities
House & Pet Sitting, Cares for one or more pets while their owner is away. This care is provided in the owner's home for a given period of time, from just a few hours to an entire weekend or several weeks. Volunteering work, Trixstar, Performing various tasks for company Trixstar for 'The great outdoor comedy festival' in Edmonton Alberta
Languages
English
Native or Bilingual
Timeline
Ace/ Porter
The Canadian Brewhouse
07.2024 - Current
Policy Administrator
Go Insurance
04.2023 - 02.2024
Swamper
ENT oilfield
12.2022 - 04.2023
Laborer
Arctic Spas
02.2022 - 12.2022
Crew Trainer
McDonald's
03.2019 - 02.2022
High School Diploma -
Spruce Grove Composite High School
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