JAKE ALLEN
San Diego
Summary
Proficient security employee with solid background in dispatch security operations. Demonstrated ability to manage security protocols and coordinate responses effectively. Proven track record of enhancing team efficiency and ensuring safety through strong communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Dispatch Security Officer/Security Guard
Allied Universal Security Services
04.2019 - Current
- In charge of patrolling mall parameters and assessing its condition.
- Led dispatch operations for the security department.
- Supported teams to provide enhanced customer service to all guests.
- Trained new hires on company policies, dispatch procedures, and use of relevant technology tools for improved job performance.
- Maintained open lines of communication with clients, providing regular updates on security-related matters and maintaining high levels of client satisfaction.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Sound Check Opperator/Sound Editor
House of Blues Entertainment
03.2021 - 01.2023
- Used FOLEY to create sound effects for a variety of different media settings including 5 video games and movies.
- Conducted thorough pre-production research on client needs for tailored solutions that met their unique requirements.
- Assisted artist that were scheduled in order to best represent there needs.
- Elevated overall production value with the careful selection of appropriate music tracks and sound effects.
- Expertly resolved technical issues, troubleshooting software, hardware, and equipment problems as they arose.
Recording Studio Intern
Pacific Records
09.2015 - 10.2015
- Coordinated sound check for quality assurance for over 50 artists and bands.
- Assisted with placing music equipment on stage and ensuring instruments are connected to amplifiers and stage monitors.
- Responsible for full stage equipment takedown and managing storage unit.
Education
Associates of Science - Digital Music Technology
City College
03-2021
BBA - Communications
San Diego Mesa College
San Diego, CA05-2023
Skills
- Proficient in creating Microsoft Excel documents
- Communicating polices to guests and employees in a respectful and understanding way
- Organizational skills in creating an easy environment to navigate and conduct efficient work
- Collaborating with employees in order to create a more efficient and productive work environment
- Efficient in editing Microsoft Word Documents
- Incident management
- CCTV monitoring
- Stress tolerance
Timeline
Sound Check Opperator/Sound Editor
House of Blues Entertainment
03.2021 - 01.2023
Dispatch Security Officer/Security Guard
Allied Universal Security Services
04.2019 - Current
Recording Studio Intern
Pacific Records
09.2015 - 10.2015
Associates of Science - Digital Music Technology
City College
BBA - Communications
San Diego Mesa College
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