Jajprit Nijjar
Surrey,BC
Summary
Provided exceptional customer service while supporting office operations as a full-time assistant, enhancing overall efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant/ Office Administrator
Main Care Pharmacy
Vancouver, BC
08.2016 - Current
- Assisted pharmacists in dispensing medications accurately and efficiently.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Processed prescriptions using pharmacy management software to maintain accurate records.
- Educated patients on medication usage, side effects, and storage requirements.
- Coordinated with healthcare providers to resolve prescription-related issues promptly.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Office Administrator
Nutrient Ag Solutions
Abbotsford, BC
03.2020 - 03.2026
- Managed multi-line phone system to ensure efficient call handling and customer service.
- Organized and maintained filing systems to support efficient document retrieval. Assisted team members with document management tasks to enhance workflow. Updated records regularly to ensure accuracy and compliance.
- Managed accounts receivable and payable processes to ensure timely financial transactions.
- Managed inbound sales calls to drive revenue growth.
- Facilitated sales entry processes to ensure accurate transaction records.
- Executed invoicing processes to ensure timely billing and revenue collection.
- Assisted in processing bank deposits accurately and efficiently. Supported team members in maintaining organized financial records. Contributed to daily operations by ensuring timely deposit transactions.
Pharmacy Assistant
Shoppers Drug Mart
Surrey, BC
05.2015 - 08.2017
- Assisted pharmacists in medication dispensing and patient consultation processes.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Educated patients on medication usage and potential side effects to enhance adherence.
- Counted and labeled prescriptions with correct item and quantity.
- Supported operations with filing, copying and faxing.
Education
Pharmacy Assistant Diploma - undefined
Vancouver Career College
Surrey, BC01.2013
First Aid/ CPR - Level C - undefined
01.2013
High School Diploma - undefined
Ecole Panorama Ridge Secondary
Surrey, BC01.2010
Skills
- Facilitated accurate data input on computer platforms to ensure information integrity
- Executed typing tasks efficiently, achieving a rate of 45 words per minute to support documentation needs
- Utilized strong organizational abilities to prioritize responsibilities and oversee project management
- Managed call routing through multi-line switchboard to ensure effective communication
Languages
English
Full Professional
Punjabi
Native or Bilingual
Summary of Qualifications
- Extensive experience in Customer Service and all cashier transactions
- Ability to work with very minimum supervision
- Detail orientated and committed to providing excellent customer service
- Great communication skills in English, both oral and written
- Highly organized and great problem solving skills
- Proficient with MS Office ( word, power Point and Excel ) and ability to learn new software
- Multilingual: Fluent in English, Punjabi, Hindi
Timeline
Office Administrator
Nutrient Ag Solutions
03.2020 - 03.2026
Pharmacy Assistant/ Office Administrator
Main Care Pharmacy
08.2016 - Current
Pharmacy Assistant
Shoppers Drug Mart
05.2015 - 08.2017
Pharmacy Assistant Diploma - undefined
Vancouver Career College
First Aid/ CPR - Level C - undefined
High School Diploma - undefined
Ecole Panorama Ridge Secondary