Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jaiteshwar Gill

Surrey,BC

Summary

Accomplished professional with a proven track record in emergency response and customer service, honed across roles at GardaWorld Security and other leading companies. Skilled in behavioral observation and computer operations, I've significantly enhanced facility safety and improved team efficiency. My expertise in physical restraint and fostering client relationships has consistently contributed to organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Detention Officer

GardaWorld Security
02.2024 - Current
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.

Warehouse Delivery Driver

Lordco Auto Parts
10.2023 - 02.2024
  • Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
  • Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
  • Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
  • Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
  • Supported warehouse management in inventory control by reporting any discrepancies noticed during the delivery process and ensuring accurate documentation of items received or returned.

Security Patrol Officer

Securiguard
05.2023 - 02.2024
  • Enhanced security measures by conducting thorough and consistent patrols in designated areas.
  • Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
  • Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
  • Provided exceptional customer service while addressing concerns from passengers, visitors, and staff members.
  • Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.

Security Officer

Paladin Security Group
12.2021 - 04.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.

Team Supervisor

Tim Hortons
03.2020 - 01.2023
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.

Cashier

Esso Gas Station
08.2018 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Arts -

Kwantlen Polytechnic University
Surrey, BC
08.2020

Skills

  • Patience and Tolerance
  • Emergency Response
  • Behavioral observation
  • Physical restraint
  • Customer Service
  • Computer Skills

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Certification

  • BC security license with AST training
  • RAIC(Restricted area identity card)
  • Class 5 driving license
  • First aid OFA Level 1
  • RCMP Public clearance

Timeline

Detention Officer

GardaWorld Security
02.2024 - Current

Warehouse Delivery Driver

Lordco Auto Parts
10.2023 - 02.2024

Security Patrol Officer

Securiguard
05.2023 - 02.2024

Security Officer

Paladin Security Group
12.2021 - 04.2023

Team Supervisor

Tim Hortons
03.2020 - 01.2023

Cashier

Esso Gas Station
08.2018 - 09.2021

Associate of Arts -

Kwantlen Polytechnic University
Jaiteshwar Gill