Cashier
Tim Hortons
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 94%.
- Follow through on all critical inter-departmental escalations to increase customer retention rates.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Maintained up-to-date knowledge of product and service changes.
- Ensuring that all information received and relayed is done so quickly, efficiently and accurately.
