JAISMEEN KAUR
Winnipeg
Summary
Results-driven professional with over 3 years of experience in hospitality, sales, and team leadership, including a proven track record as a Restaurant Manager in a fast-paced, customer-focused environment. Adept at leading diverse teams, optimizing operations, and driving revenue growth through exceptional service and strategic planning. Demonstrated success in sales-oriented roles with strong communication, problem-solving, and relationship-building skills. Now seeking to leverage this dynamic background in a new industry, with a focus on roles that value leadership, client engagement, and operational efficiency outside the traditional hospitality space.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RESTAURANT MANAGER
Holiday Inn
01.2024 - Current
- Recruited, trained, evaluated, scheduled and supervised all restaurant personnel
- Maintained a high level of customer service by addressing patron complaints promptly and professionally
- Cultivated positive relationships with customers through excellent hospitality services
Sales Assistant
Holiday Inn
09.2023 - 01.2025
- Supported the sales team in coordinating and organizing sales activities, events, and client meetings.
- Assisted in creating promotional materials, social media content, and sales reports for management.
- Delivered excellent customer service to corporate clients and group travelers, strengthening client relationships.
FRONT DESK AGENT/NIGHT AUDITOR
Holiday Inn
05.2022 - 01.2024
- Greeted customers upon arrival and provided assistance with check-in
- Appropriately using confidential information such as Guest's card info
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
- Making the Reconciliation reports and handling the accounts
FRONT DESK ASSOCIATE
Walmart
11.2021 - 05.2022
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Answered questions about store policies and addressed customer concerns
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
SALES ASSOCIATE
paragon, polo park
05.2021 - 11.2021
- Maintained records related to sales, returns and inventory availability
- Provided positive first impressions to welcome existing, new and potential customers
- Engaged with customers to effectively build rapport and lasting relationships
Education
UNDERGRADUATE DIPLOMA - CLIENT SERVICE SPECIALIST
Manitoba Institute of Trades And Technology
Winnipeg, MB06.2022
HIGH SCHOOL DIPLOMA -
PSK School
03.2019
Skills
- Verbal and Written Communication
- Professional Relationships
- Microsoft & Excel Skills
- Financial Management
- Adaptable
- Goal oriented
- Sales Support & Lead Follow-up
- Staff Training & Development
Certification
- CPR/AED level C Trained - first aid
- Smart Choices Certificate
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
RESTAURANT MANAGER
Holiday Inn
01.2024 - Current
Sales Assistant
Holiday Inn
09.2023 - 01.2025
FRONT DESK AGENT/NIGHT AUDITOR
Holiday Inn
05.2022 - 01.2024
FRONT DESK ASSOCIATE
Walmart
11.2021 - 05.2022
SALES ASSOCIATE
paragon, polo park
05.2021 - 11.2021
HIGH SCHOOL DIPLOMA -
PSK School
UNDERGRADUATE DIPLOMA - CLIENT SERVICE SPECIALIST
Manitoba Institute of Trades And Technology
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