Jaismeen Kaur
Mississauga,Ontario
Summary
Proven customer service expert from Daisy Mart, adept in conflict resolution and payment processing. Excelled in creating positive experiences, boosting customer loyalty through empathy and professionalism. Demonstrated reliability and adaptability, surpassing service goals. Skilled in multitasking, ensuring efficient and secure transactions.
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in Cashier role.
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Daisy Mart
05.2024 - 12.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Cashier
D Mart Supermarket
08.2021 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Enhanced shopping experience, provided product information and location assistance.
Education
High School Diploma -
Georgian College
Toronto, ON12-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Payment processing
- Time management
- Multitasking and organization
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Availability
Monday to Friday ( Any shift )
Weekends ( Any Shift )
I am full-time available
Timeline
Customer Service Cashier
Daisy Mart
05.2024 - 12.2024
Cashier
D Mart Supermarket
08.2021 - 11.2023
High School Diploma -
Georgian College
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