Jaismeen Kaur
Calgary,Canada
Summary
Dynamic professional with a proven track record in customer service excellence and cash handling, honed at Tim Hortons and other notable employers. Expert in CRM software and team collaboration, I consistently exceed sales targets through effective communication and operational efficiency. Skilled in managing both client relationships and complex transactions, I bring a blend of hard and soft skills to drive success.
Developed strong organizational and multitasking skills in home environment, ensuring well-being and development of children. Known for creating structured routines and engaging activities that cater to individual needs. Seeking to transition into new field where these transferable skills can be effectively utilized.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Childcare Provider
Private Home
08.2024 - Current
- Built strong relationships with parents through effective communication about their child''s progress and needs.
- Maintained clean and organized living and play areas to promote child health and safety.
- Developed engaging activities to help children learn and grow.
- Enhanced child development by implementing age-appropriate educational activities and playtime.
- Encouraged physical activity with outdoor excursions like visits to local parks or nature walks around the neighborhood.
Cashier
Flavours of India Restaurant
06.2024 - 08.2024
- Customer Service: Excellent communication and interpersonal skills to ensure a positive guest experience.
- Cash Handling: Accurate processing of cash, credit, and digital payments while ensuring proper change is given.
- Point of Sale (POS) Systems: Proficient in operating POS systems for fast and efficient order entry and payment processing.
- Multitasking: Ability to manage multiple tasks, such as taking orders, processing payments, and answering customer inquiries, in a busy environment.
Cabinet Maker, Sander
Apollo Kitchens
04.2024 - 06.2024
- Woodworking Proficiency: Skilled in cutting, shaping, and assembling wood materials for cabinets and furniture.
- Precision and Attention to Detail: Ensures accuracy in measurements, cuts, and finishing for high-quality craftsmanship.
- Sanding and Finishing: Expertise in sanding, staining, and applying finishes to achieve smooth, polished surfaces.
- Blueprint and Design Reading: Ability to read and interpret blueprints, technical drawings, and design specifications.
Receptionist
Peel Realty Inc. Brokerage
08.2023 - 03.2024
- Customer Service Excellence: Delivered outstanding customer service, addressing inquiries and resolving issues promptly, leading to high client satisfaction.
- Administrative Support: Managed front desk operations, including greeting visitors, answering phones, and handling email correspondence efficiently.
- Database Management: Maintained and updated client databases accurately, enhancing record-keeping and client follow-up.
- Document Handling: Prepared and processed real estate documents and contracts with meticulous attention to detail.
Cashier/ Crew Member
Tim Hortons
04.2022 - 08.2023
- Customer Service Excellence: Delivered outstanding customer service, promptly addressing inquiries and resolving issues to ensure a positive customer experience.
- Accurate Cash Handling: Managed cash, credit, and debit transactions with precision, consistently balancing the cash drawer and reducing discrepancies.
- Team Collaboration: Worked effectively with team members to maintain smooth operations, contributing to a cohesive and productive work environment.
- Sales and Upselling: Successfully met or exceeded sales targets through effective upselling and cross-selling techniques, boosting overall sales performance.
- Operational Efficiency: Executed daily operational tasks, including opening and closing procedures, with a high degree of reliability and efficiency.
Education
Business Management (Diploma) -
Humber College
Toronto, ON12.2023
Skills
- Customer Service
- Cash Handling
- Inventory Management
- Time management skills
- Hospitality and accommodation
- Written and verbal communication
- Team Collaboration
- Computer Skills
- CRM Software
- Inbound and Outbound Calling
- Early childhood education
- Patience and empathy
- Meal preparation
- CPR training
- Special needs care
- Health and safety
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Smart Serve
- WHIMIS Certification
- Microsoft Office Specialist
- First Aid Certification - American Red Cross or American Heart Association.
- Police check
Timeline
Home Childcare Provider
Private Home
08.2024 - Current
Cashier
Flavours of India Restaurant
06.2024 - 08.2024
Cabinet Maker, Sander
Apollo Kitchens
04.2024 - 06.2024
Receptionist
Peel Realty Inc. Brokerage
08.2023 - 03.2024
Cashier/ Crew Member
Tim Hortons
04.2022 - 08.2023
Business Management (Diploma) -
Humber College
- Smart Serve
- WHIMIS Certification
- Microsoft Office Specialist
- First Aid Certification - American Red Cross or American Heart Association.
- Police check
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