Jairo Clemente Melo
Inglewood
Summary
Engaged in continuous learning and development to elevate customer service standards within the hospitality sector.
Overview
16
16
years of professional experience
Work History
School Bus Driver
Zum Services Inc
09.2024 - Current
- Ensure the safe and timely transportation of students to and from school
- Perform thorough pre-trip inspections of the bus to check for mechanical issues, safety equipment, and overall bus condition, ensuring compliance with safety regulations.
- Establish clear communication with students, parents, and school officials regarding schedules, delays, and any issues that may arise during transportation.
- Work closely with teachers, administrators, and other school staff to coordinate transportation needs, address concerns, and enhance the overall safety and efficiency of student transport.
- Utilize time management skills to ensure punctuality in picking up and dropping off students, minimizing delays and disruptions to the school day.
Cook Shift Leader
Panda Express Restaurant
09.2018 - 06.2023
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Trained new team members on menu preparation and operational procedures.
- Coordinated food production schedules to maintain efficient workflow during peak hours.
- Implemented process improvements that enhanced food quality and customer satisfaction.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
cook
Andiamo Pizzeria
03.2010 - 08.2018
- Helped customers with food service.
- Facilitated efficient food and supply management, contributing to overall operational success.
- Able to provide good customer service in any situation.
- Executed daily cleaning, opening and closing duties.
- Delivered food.
- Constantly ensured that the beverage counter was stocked and took orders by phone.
Education
High School Diploma - General Studies
Hawthorne High School
Hawthorne, CA06.2009
Skills
- Adapted to dynamic environments, demonstrating quick thinking and effective client management
- Demonstrated reliability and capability in managing and coordinating extensive leadership responsibilities
- Demonstrated fluency in English and Spanish to facilitate effective communication
- Obtained Class B driver license to operate commercial vehicles safely and efficiently
- Obtained school bus certification to ensure safe transportation of students
- Secured passenger endorsement to enhance customer trust and satisfaction
- Obtained air brake endorsement to enhance vehicle operation capabilities
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Achieved CPR certification to enhance emergency response capabilities
Timeline
School Bus Driver
Zum Services Inc
09.2024 - Current
Cook Shift Leader
Panda Express Restaurant
09.2018 - 06.2023
cook
Andiamo Pizzeria
03.2010 - 08.2018
High School Diploma - General Studies
Hawthorne High School