Jaire Ramirez
Perris
Summary
I am an aspiring Marriage and Family Therapist and Professional Clinical Counselor currently pursuing clinical training, with a strong commitment to supporting emotional well-being and fostering healthy, resilient relationships. I aim to apply my developing skills in therapy facilitation, treatment planning, and client support while bringing a compassionate, collaborative, and adaptable approach. My background in customer service and case management has strengthened my abilities in active listening, conflict resolution, and empathetic communication with diverse populations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta Beauty Inc.
Perris, CA
04.2025 - Current
- Provided expert advice on skincare and makeup products, enhancing customer satisfaction and loyalty.
- Conducted product demonstrations, effectively showcasing benefits and features to drive sales.
- Trained new team members on product knowledge and customer service standards, fostering a collaborative environment.
- Developed personalized beauty consultations, tailoring recommendations to meet individual client needs and preferences.
- Collaborated with marketing teams on promotional events, increasing brand visibility within the store.
- Processed payments, entering sales in register for prompt customer service.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Respite Care Provider
Inland Respite
Corona
05.2020 - Current
- Provided compassionate support to individuals with disabilities in home and community settings.
- Implemented individualized care plans to enhance client well-being and independence.
- Developed engaging activities tailored to clients' interests, promoting social interaction and mental stimulation.
- Advocated for clients' needs by coordinating with social services and healthcare professionals.
Student Intern Case Manager
Valley Restart Shelter
Hemet, CA
09.2024 - 12.2024
- Assisted in coordinating daily operations of shelter services to ensure efficient client support.
- Developed and maintained accurate records of client intake and resource allocation processes.
- Supported case managers by organizing paperwork and preparing documentation for client assessments.
- Advocated for client access to resources, including healthcare, housing, and financial assistance programs.
- Monitored client progress and adjusted interventions based on evolving needs and circumstances.
- Improved client outcomes by implementing individualized case management plans tailored to their specific needs.
Automotive Team Associate
Walmart
Moreno Valley
05.2020 - 08.2024
- Greeting customers and asking them to explain the car issue. Writing up customer information. Communicating customer information to a technician. Inputting customer and vehicle information into a customer relationship management system and service database. Educate clients about the company's products, services and offers. Schedule appointments, take orders, monitor service progress, calculate charges and process payments.
Education
Master of Science - Counseling Psychology
California Baptist University
Riverside, CA04-2027
Bachelor of Arts - General Psychology
California State University, San Bernardino
San Bernardino, CA12-2024
Associate of Arts - Social and Behavioral Sciences
Moreno Valley College
Moreno Valley05.2022
Skills
- Bilingual in English and Spanish
- Ethical awareness
- Complex Problem-solving
- Critical thinking
- Building rapport
- Teamwork and collaboration
- Multitasking Abilities
- Conflict resolution
- Customer service
- Retail experience
Certification
- Certified Peer Support Specialist, Lutheran Social Services of Southern California - December 8, 2024
LANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Ulta Beauty Inc.
04.2025 - Current
Student Intern Case Manager
Valley Restart Shelter
09.2024 - 12.2024
Respite Care Provider
Inland Respite
05.2020 - Current
Automotive Team Associate
Walmart
05.2020 - 08.2024
Master of Science - Counseling Psychology
California Baptist University
Bachelor of Arts - General Psychology
California State University, San Bernardino
Associate of Arts - Social and Behavioral Sciences
Moreno Valley College