Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jaipal Mann

Waterdown,ON

Summary

Highly successful Franchise Owner with solid background in customer Relations . Directs business activities with proven expertise in strategic planning, marketing and staff leadership. Expert in driving consistent growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Franchise Owner

Freshii
12.2017 - Current
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
  • Calculated and submitted on-time and accurate Rent payments to LL to maintain franchise in good standing.
  • Oversaw payroll, business planning and marketing for franchise operations.
  • Increased business with improved marketing and customer service strategies, resulting in $985,000 in revenue in 2017-2018.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Trained and motivated employees to perform daily business functions.

Owner Operator

DHL Express
05.2010 - Current
  • Managed day-to-day business operations.
  • Operated a professional Delivery Van to deliver customer orders.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Close attention to details while providing excellent customer service.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Education

Bachelor of Science - Computer Systems Technology

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
11.2015

Bachelor of Science - Computer Science

York University
Toronto, ON
09.2012

Skills

  • Client Needs Assessment
  • Employee Performance Evaluations
  • Issue Resolution
  • Staff Management
  • Brand Visibility
  • Sales Planning
  • Sales Strategies
  • Public Speaking
  • Process Improvement
  • Driven and Determined

Accomplishments

  • Supervised team of 12 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Mortgage Agent

Timeline

Franchise Owner

Freshii
12.2017 - Current

Owner Operator

DHL Express
05.2010 - Current

Bachelor of Science - Computer Systems Technology

Sheridan College Institute of Technology And Advanced Learning

Bachelor of Science - Computer Science

York University

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Jaipal Mann