Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.
Hi, I’m
JAINIL VYAS
Hamilton,ON
Summary
Overview
1
year of professional experience
Work History
SAFE ASSETS
Finance Executive
01.2023 - 12.2023
Job overview
- Visiting clients to know the risk potential and creating the profile on the basis of the income and returns requirements.
- Assist in conducting financial needs analysis of clients, which includes assets and liabilities, tax status, existing insurance, and risk analysis, etc.
- Liaison with Assets Management companies and financial institutions on behalf of the clients.
HDFC SALES LTD.
Customer Relations Executive
07.2022 - 12.2022
Job overview
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Developed strong customer relationships through attentive listening, empathy, and clear communication.
- Streamlined the complaint resolution process for increased efficiency and improved response times.
- Collaborated with cross-functional teams to address customer concerns and implement effective solutions.
Education
GUJARAT UNIVERSITYGUJARAT, INDIA
Bachelor of Commerce from Advanced Accounting And Auditing
06.2022
University Overview
Skills
- Sales expertise
- Data analysis
- Profit Maximization
- Budgeting and Forecasting
- Cash Flow Management
Languages
English
Professional Working
Hindi
Intermediate (B1)
Timeline
Finance Executive
SAFE ASSETS
01.2023 - 12.2023
Customer Relations Executive
HDFC SALES LTD.
07.2022 - 12.2022
GUJARAT UNIVERSITY
Bachelor of Commerce from Advanced Accounting And Auditing
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