Jainam Shah
Brantford,Ontario
Summary
Talented professional brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones, and managing deliverables. Highly organized leader with great attention to detail.
Overview
5
5
years of professional experience
Work History
Project Coordinator
Q2 Management Inc.
Woodstock, ON
12.2021 - Current
- Focused on project monitoring and management by developing a process.
- Managed the day-to-day operations of projects, including tracking progress, resolving issues, and making adjustments as necessary.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Conducted periodic inspections of job sites for quality, health, and safety.
- Identified needs, and coordinated resource allocation to deliver quality standards on time and within budget.
- Analyzed customer feedback to identify areas for improvement in products or services.
- Determined staffing needs, and led resource management.
- Assisted by identifying gaps, and establishing best practices for existing and upcoming projects.
- Tracked and communicated project status to customers through daily reports.
- Assisted with training staff members on the proper use of tools used during various projects.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Developed and implemented a project tracker to meet and maintain standards.
- Increased product knowledge by staying up to date on product offerings, features and functionality.
Sales Associate
Bath & Body Works
Brantford, ON
07.2020 - 11.2024
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success.
- Coordinated activities with other departments to ensure quality customer service.
- Helped average of 40 customers per day by responding to inquiries and locating products.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Upsold additional items based on customer interests and needs.
Shift Manager
Wimpy's Diner
Brantford, ON
09.2019 - 10.2021
- Exceeded company productivity standards on consistent basis.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Managed inventory and ordered new products when inventory was running low.
- Trained new employees on company policies, procedures, techniques and customer service standards.
Education
Post Graduate Certificate - Human Resource Management
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON05.2021
Post Graduate Certificate - Administrative Business Management
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON04.2020
Post Graduate Certificate - Financial Markets & Insurance
Sheth Damodardas School of Commerce
Ahmedabad, Gujarat, India04.2019
Bachelor of Engineering - Mechanical Engineering
Gujarat Technological University
Ahmedabad, Gujarat, India06.2018
Skills
- Excellent communication skills
- Advanced MS Office Suite knowledge
- Data analysis and research
- Employee and customer relations
- Project coordination & management
- Excellent problem-solving capability
- Statistical process control
- Operation monitoring
- Leadership & Multi-tasking skills
- Managing unexpected obstacles
- Mathematical calculations
- Staff training, development, mentoring and motivation
- Emotional Intelligence
- Interpersonal skills
- Cost management
Timeline
Project Coordinator
Q2 Management Inc.
12.2021 - Current
Sales Associate
Bath & Body Works
07.2020 - 11.2024
Shift Manager
Wimpy's Diner
09.2019 - 10.2021
Post Graduate Certificate - Human Resource Management
Conestoga College Institute of Technology And Advanced Learning
Post Graduate Certificate - Administrative Business Management
Conestoga College Institute of Technology And Advanced Learning
Post Graduate Certificate - Financial Markets & Insurance
Sheth Damodardas School of Commerce
Bachelor of Engineering - Mechanical Engineering
Gujarat Technological University
Similar Profiles
John PalmerJohn Palmer
Assistant Manager at Q2 Management Inc.Assistant Manager at Q2 Management Inc.
Satveer SinghSatveer Singh
Quality Control Supervisor at Q2 Management Inc.Quality Control Supervisor at Q2 Management Inc.
Arjun Karunakaran PillaiArjun Karunakaran Pillai
Quality Assurance Supervisor at Q2 ManagementQuality Assurance Supervisor at Q2 Management