JAINAM PATEL
Hamilton,Ontario
Summary
Detail-oriented professional with a background in business and project management, currently serving as an Assistant Manager in a fast-paced, high-volume environment. Proficient in administrative coordination, inventory management, procurement, and team leadership. Strong budgeting and financial skills have been developed through academic training and hands-on experience. Seeking to leverage project management knowledge and business acumen in a project administration role.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Skechers
Hamilton, Ontario
08.2024 - Current
- Led daily operations and managed a team of 10 employees, including 2 team leads, to ensure effective service delivery.
- Coordinated shift schedules and tracked performance metrics to optimize team workload.
- Supported upper management with onboarding, training, and policy implementation.
- Maintained administrative documentation related to store performance, inventory, and team planning.
- Facilitated internal communication and problem-solving across departments to align with business targets.
Customer Service Representative
Husky Energy
Hamilton, Ontario
09.2023 - 06.2024
- Provided high-quality customer support while maintaining accurate transaction and shift reports.
- Enhanced operational efficiency by independently managing routine tasks and resolving customer concerns.
- Collaborated with management to ensure adherence to policies and completion of daily tasks.
Education
Project Management
Mohawk College
Hamilton, ON06-2025
International Business Management
Mohawk College
Hamilton, ON04-2024
Bachelor of Commerce
Gujarat University
Ahmedabad 04-2022
Skills
- Administrative coordination
- Document management
- Inventory tracking
- Basic accounting
- Team supervision
- Microsoft Excel proficiency
- Time management
- Procurement handling
- Problem solving
- Customer interaction
Timeline
Assistant Manager
Skechers
08.2024 - Current
Customer Service Representative
Husky Energy
09.2023 - 06.2024
Project Management
Mohawk College
International Business Management
Mohawk College
Bachelor of Commerce
Gujarat University
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