Jaimy Jolly
Nelson,Canada
Summary
1 Year experience delivering customer service and administrative excellence, payroll handling, including clerical support and public interaction. Excels in scheduling, data entry, and database administration.
Overview
5
5
years of professional experience
Work History
Barista/Kitchen Helper
Kootenay Coop
06.2023 - Current
- Helped management keep adequate supply on hand by notifying of shortages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Administrative Support
Interior Health
09.2022 - 05.2023
- Checking in clients and booking appointments
- Telephone receptionist duties
- Administering nurses
- Dealing with clients and telephone receptionist duties
Office Administrator
Pennco Engineering(BC) LTD
09.2021 - 12.2021
- Word processing duties including - preparation of reports, contract documents, letters, etc
- Administrative duties including preparation and maintenance of company filing system, time sheet control, project budgeting and tracking, etc
Customer Service Manager
Walmart
12.2019 - 06.2020
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Post- Graduate Diploma - Business Management
Selkirk College
07.2022
Bachelor of commerce - Accounting And Finance
Madras University
05.2018
Skills
- Inventory Management
- Client Management
- Telephone Receptionist
- Word Processing
- Administrative Duties
- Customer Service
- Guest Assistance
- Written Communication
- Verbal Communication
- Typing
- Adaptability
Timeline
Barista/Kitchen Helper
Kootenay Coop
06.2023 - Current
Administrative Support
Interior Health
09.2022 - 05.2023
Office Administrator
Pennco Engineering(BC) LTD
09.2021 - 12.2021
Customer Service Manager
Walmart
12.2019 - 06.2020
Post- Graduate Diploma - Business Management
Selkirk College
Bachelor of commerce - Accounting And Finance
Madras University
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