Dedicated and results-driven Operations team lead with more than 2years of experience in optimizing processes, managing teams, and achieving excellence. Proven track record of enhancing productivity and delivering exceptional results. Seeking to contribute my skills and leadership to a dynamic organization. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Operations- Team Lead
Universal Logistics Solutions
09.2021
Led a team of 15 operations professionals, providing guidance, coaching, and performance feedback to drive excellence in daily operations
Developed and implemented process improvements that resulted in a 99% increase in efficiency and a 25% reduction in operational costs
Collaborated with cross-functional teams to streamline workflows, enhance communication, and resolve operational challenges
Established key performance indicators (KPIs) to measure team performance, regularly tracked and reported progress, and implemented corrective actions when necessary
Conducted training and onboarding for new team members, ensuring a smooth transition and quick integration into the department
Managed schedules, assignments, and resource allocation to meet production goals and deadlines
Fostered a positive and collaborative work environment, resulting in a decrease in employee turnover
Developed and maintained comprehensive documentation of operational processes and procedures
Implemented safety protocols and standards, resulting in a 10% reduction in workplace accidents.
Sales and Marketing Lead
Kognitive Marketing
11.2019 - 08.2021
Provide regular reports on team performance and progress toward goals
Use market research to identify new opportunities and stay ahead of the competition
Work with senior management to develop and manage the sales and marketing budget
Provide training and onboarding for new team members
Analyze sales and marketing data, including conversion rates, customer feedback, and market trends
Work with marketing to ensure sales materials are up to date and effective
Identify and develop new sales opportunities and leads through prospecting, networking, and market research
Define sales targets, quotas, and goals for the team based on market research and analysis
Provide leadership and guidance to the sales and marketing team
Maintain strong relationships with key clients and stakeholders.
Education
Diploma, Accounting, Supply Chain Management, Sales Management, Mathematics, Canadian Marketing & Business, Planning Business Strategy, Business Law, Business Communication - Business Management and Administration, General
More than 2years of experience in management and marketing.
Team Leadership, Process Improvement, Inventory Management
Proficient with Computer Skills
Proven organizational and planning skills.
Experience in working in a team's environment while maximizing quality and productivity.
Employee Training and Development
Ability to work in the challenging and fast faced environment while paying attention to details.
Languages
English
Native or Bilingual
Timeline
Operations- Team Lead
Universal Logistics Solutions
09.2021
Sales and Marketing Lead
Kognitive Marketing
11.2019 - 08.2021
Diploma, Accounting, Supply Chain Management, Sales Management, Mathematics, Canadian Marketing & Business, Planning Business Strategy, Business Law, Business Communication - Business Management and Administration, General