Jaimie Smoliak
Summary
Detail-oriented hospitality professional with over five years of experience in high-volume service and restaurant office operations. Recognized for building lasting guest relationships, driving sales, and maintaining accuracy across service, cash handling, payroll, reporting, and compliance. Brings a dependable, organized, and guest-focused approach to every shift.
Overview
5
5
years of professional experience
Work History
Server
Earls Restaurants
Surrey, BC
2025.01 - Current
- Delivered polished, personalized service in fast-paced, high-volume restaurant while managing multiple tables.
- Increased food and beverage sales through tailored recommendations and suggestive selling techniques.
- Cultivated loyal clientele by providing memorable dining experiences and attentive service.
- Processed guest orders and payments accurately using Micros POS system for seamless transactions.
Office Manager
Earls Restaurants
Surrey, BC
2025.03 - Current
- Executed daily cash procedures, ensuring accurate deposits, safe balances, and petty cash reconciliation.
- Reviewed employee timecards, correcting discrepancies for precise payroll processing and labor reporting.
- Tracked invoices and payments, maintaining accuracy in accounts receivable and payable.
- Developed and implemented improved office procedures to enhance operational efficiency and accuracy.
Server
C-Lovers Fish and Chips
Surrey, British Columbia
2021.09 - 2025.01
Caterer
Cuisine and Company
Surrey, British Columbia
2021.05 - 2021.09
Education
Bachelor of Arts - Psychology
Kwantlen Polytechnic University
Surrey2028-06
Skills
- High-Volume Restaurant Service
- Order Accuracy & Detail-Oriented Service
- Suggestive Selling & Revenue Growth
- Guest Relationship Building & Retention
- Multitasking in Fast-Paced Environments
- Cash Control, Reconciliation & Payroll
- Restaurant Office Operations, Financial Administration & Compliance
Timeline
Office Manager
Earls Restaurants
2025.03 - Current
Server
Earls Restaurants
2025.01 - Current
Server
C-Lovers Fish and Chips
2021.09 - 2025.01
Caterer
Cuisine and Company
2021.05 - 2021.09
Bachelor of Arts - Psychology
Kwantlen Polytechnic University