Summary
Overview
Work History
Skills
Additional Work History
Timeline
Generic
Jaimie D. Curran

Jaimie D. Curran

Citrus Heights

Summary

Customer service professional with more than 8 years of experience working in various fields including manufacturing, dental, chiropractic and retail. Consistent positive interactions with customers and managers who have appreciated and acknowledged my can-do attitude. Proven ability to provide excellent customer service in busy and often chaotic environments and to consistently produce quality work product. Ability to adapt to employers and customers' needs and match them with the right solutions. Excellent time management and problem-solving skills, very goal and success orientated. Excellent computer skills and extensive knowledge of a variety of proprietary databases and programs. I can apply my many varied skills to make a positive impact on your company and your customers.

Overview

6
6
years of professional experience

Work History

Work Order Coordinator/Task Specialist

American Amplifier Technologies, LLC
North Highlands
12.2021 - Current
  • Company Overview: American Amplifier Technologies (AAT) is a unique company that designs and manufactures Radio Frequency (RF) products.
  • Duties and responsibilities included use of multiple software platforms to manage and coordinate all work orders.
  • Assist the CEO and other management staff with daily tasks and projects.
  • Utilize work order software, track inventory, process orders promptly and manage works orders.
  • Create and update documents such as invoices, estimates, proposals, and complete other required tasks in QuickBooks along with ordering required materials for staff.
  • Assist management staff, communicate with customers, receive and manage phone calls, complete upper-level management tasks, lead team members, and assist with ensuring staff and customers have exceptional experiences.
  • American Amplifier Technologies (AAT) is a unique company that designs and manufactures Radio Frequency (RF) products.

Office Manager

Baratta Holistic Center
Carmichael
04.2021 - 12.2021
  • As the front office manager, my goal is to provide excellent customer service to all our patients, facilitate the scheduling of their appointments through Chirosoft (office management software) and to assist the patients with their payments and/or a mutually agreed upon financial payment plan.
  • Duties include insurance verifications & obtaining all required authorizations before the patient's visit, daily and weekly billing to insurance companies, daily tracking of the financial receipts including balancing cash receipts, daily interactions with MedRisk, law offices and the Veteran's Administration, along with maintaining office files and patient records, both electronic and paper.

Front Office Coordinator

Potter Chiropractic
Elk Grove
09.2020 - 04.2021
  • Front Office Coordinator-duties include, but are not limited to, opening and closing office, answering multi-line phone, scheduling appointments, handling receipts, insurance verifications, processing claims and new patient paperwork, data entry, filing, patient recalls, preparation of exam rooms, etc.

Front Desk Dental Office-Office Coordinator

Star Smiles Dental Group
Antelope
05.2019 - 11.2019
  • My duties included greeting and registering patients, informing patients of dental office procedures and policies, entering all relevant patient information into data system, maintenance of patient records in compliance with privacy and security regulations, manage incoming calls, schedule patient appointments, confirm upcoming appointments and recalls, fill in cancellations and no-shows, organize referrals to other medical specialists, contact labs for pickup and drop offs, collect payments from patients at time of treatment, provide invoice and receipts if needed.
  • Create and inform patients of treatment plan, arrange payment schedule with patients, prepare claim forms for dental insurance, monitor and maintain inventory of dental office supplies, update patient education materials, maintain a professional reception area keeping office clean and professional, safeguard patient privacy and confidentiality following HIPAA regulations.

Skills

  • Warehouse management
  • Sales strategies
  • Contract expertise
  • Multi-line phone operation
  • Processing calls
  • Insurance verifications
  • Work order processing
  • Database management
  • Software proficiency
  • QuickBooks
  • Chirosoft
  • Eaglesoft
  • Dentrix
  • MS Excel
  • MS Word
  • Millennium
  • Computer program learning
  • Communication skills
  • Professional demeanor
  • Organization skills
  • Prioritization skills
  • Inventory tracking
  • Inventory control
  • Work order management
  • QuickBooks usage
  • Customer communication
  • Document creation
  • Order processing
  • Team leadership
  • Time management
  • Problem solving
  • Attention to detail
  • Data entry accuracy
  • Tracking packages
  • Purchase orders
  • Order picking
  • Quality assurance
  • Fulfillment management
  • Materials inspection
  • Work prioritization
  • Interpersonal skills
  • Shipment tracing
  • Invoice preparation
  • Excellent communication
  • Computer literacy
  • Invoice processing
  • Verifying shipments

Additional Work History

Available upon request.

Timeline

Work Order Coordinator/Task Specialist

American Amplifier Technologies, LLC
12.2021 - Current

Office Manager

Baratta Holistic Center
04.2021 - 12.2021

Front Office Coordinator

Potter Chiropractic
09.2020 - 04.2021

Front Desk Dental Office-Office Coordinator

Star Smiles Dental Group
05.2019 - 11.2019
Jaimie D. Curran