Hi, I’m
JAIME TENNILLE SKRAPEC
1135 120 Ave S.E. Calgary,Alberta
Overview
5
years of professional experience
Summary
Exceptional team player with driven work ethic. Strong in customer relations and building rapport. Punctual and service-focused Delivery Driver of 5 years motivated to deliver consistent, prompt and courteous service. Dedicated worker with 13 years experience in the retail industry, I value integrity and a good relationship with customers, your company and coworkers.
Work History
Staples BusinessCalgary, AB
Sales Support Supervisor/Cashier Team Lead
08.2009 - 04.2022
Job overview
- Focused and engaged supervisor with years of experience in organizing, and directing a diverse work team to meet company goals.
- Maintained positive working relationship with fellow staff and management.
- Monitored employee productivity to provide constructive feedback and coaching.
- Evaluated needs of departments and delegated tasks to optimize overall productivity and efficiency.
- Trained new team members in cash register operation, stock procedures and customer services.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Completed thorough opening, closing operations of retail store each day.
- Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
Ability SocietyCalgary, AB
Special Needs Assistant/Respite Care Provider
06.2009 - 07.2011
Job overview
- Implemented the child’s individual program plan
- Communicating effectively with all members of child’s support team, including parents, Ability Society’s Therapists and administrative team
- Using play therapy to meet the following outcomes: increase levels of social interaction and language development, helping to overcome sensory overload issues and dealing effectively with anger
- Facilitate, and encourage the development of independence, and positive social interaction
Privately Hired Behavioral AideCalgary, AB
Special Needs Support Worker Residential Services
02.2006 - 06.2009
Job overview
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
- Supervised and monitored efficiency, safety and comfort of the clients in their environment
Kelowna Ford Lincoln DealershipKelowna, BC
Parts Delivery Driver
04.1999 - 09.2002
Job overview
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, dealerships, and body shops .
- Strengthened customer relationships with prompt and professional service.
Lordco Auto PartsKelowna, BC
Parts Delivery Driver
02.1997 - 04.1999
Job overview
- Deliver automotive parts and accessories to customers,dealerships, body shops in a safe and timely manner.
- Built rapport with customers to promote repeat business.
- Worked independently and as a team
Education
Renfrew EducationalCalgary, AB
Helping Kids With Autism Spectrum Disorder Soar Certificate
01.2010
Klemmer And Associates Leadership Development Calgary, AB
Personal Mastery from Leadership Development
2009
Client Advocacy Workshop
09.2007
Alberta Council of Disability Services
Foundations in Community Disability Studies Certificate
06.2007
Abuse Prevention Protocol Certificate
03.2006
OUC Kelowna, BC
High School Diploma
2002
Skills
- Safety-conscious driver with a clean drivers abstract and experienced with light trucks and vans
- Committed to life long learning and willing to enhance skills and knowledge
- Excellent customer service skills
- Strong work ethics including dependability, leadership skills
- Punctual and Reliable
- Courteous and Polite Demeanor
- Ability to work independently and as part of a team
Timeline
Sales Support Supervisor/Cashier Team Lead
Staples Business
08.2009 - 04.2022
Special Needs Assistant/Respite Care Provider
Ability Society
06.2009 - 07.2011
Special Needs Support Worker Residential Services
Privately Hired Behavioral Aide
02.2006 - 06.2009
Parts Delivery Driver
Kelowna Ford Lincoln Dealership
04.1999 - 09.2002
Parts Delivery Driver
Lordco Auto Parts
02.1997 - 04.1999
Renfrew Educational
Helping Kids With Autism Spectrum Disorder Soar Certificate
Klemmer And Associates Leadership Development
Personal Mastery from Leadership Development
Client Advocacy Workshop
Alberta Council of Disability Services
Foundations in Community Disability Studies Certificate
Abuse Prevention Protocol Certificate
OUC
High School Diploma
References
References: Available upon request
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