JAIMEET PATEL

Responded to customer inquiries about products, prices and availability.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Identified consumer wants and needs in order to supply goods and services that will appeal to a larger marketplace.

• Supervised daily operations including scheduling shifts, assigning duties.
• Communicated regularly with customers to gain insights into their needs.
• Established processes for monitoring customer satisfaction levels.

• I attended to both calls and emails that came in, offering customer support at the first point of contact, or helping with product purchases and service transactions.
  
• My regular interaction with clients was geared towards building close ties through assisting them on a personal level and providing necessary support.
  
• Maintained composure even during stressful situations, an approach that helped in calming heated encounters.