Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jaimeen Prajapati

Toronto,ON

Summary

Experience in collections with a proven track record of effectively managing delinquent accounts and providing exceptional customer service in compliance with federal, state, and local regulations. Proficient in implementing loss mitigation strategies, collaborating with internal teams, and delivering results-driven solutions in a dynamic financial services environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Financial Services Representative

Easyfinancial Services
03.2023 - Current
  • Proven sales skills, resulting in increased revenue and customer satisfaction.
  • Reviewed and evaluated delinquent, high-risk, and written-off accounts for collections opportunities.
  • Provided collections-related sales and service to clients, advising on payment strategies and products to meet their objectives.
  • Developed rapport and instilled confidence with clients, building long-term, profitable relationships.
  • Managed non-performing and high-risk accounts using established loss mitigation processes.
  • Handled incoming calls professionally and efficiently, addressing customer needs and inquiries.
  • Integrated marketing promotions and programs into customer conversations as appropriate.

JVP Solution

Financial Adviser
05.2019 - 11.2019
  • Managed projects efficiently, ensuring timely delivery and high-quality results.
  • Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
  • Developed and maintained strong relationships with clients, resulting in increased business opportunities.

Education

BBA - Project Management

Yorkville University
Concord, ON
12.2022

Skills

  • Consultative Sales
  • Up-selling
  • Cross-selling
  • Collections Management
  • Customer Relationship Management
  • Sales and Service Activities
  • Financial Advisory
  • Loss Mitigation Processes
  • Professional Communication
  • Adaptability
  • Self-Motivation
  • Time Management
  • Attention to Detail
  • Multitasking
  • Problem Solving
  • Compliance and Regulatory Knowledge
  • Team Collaboration
  • Analytical Skills

Languages

English
Hindi
Gujarati
Marathi

Certification

  • REMIC: Real Estate and Mortgage Institute of Canada Inc.
  • Enrolled in Investment Funds in Canada (IFIC)


Timeline

Financial Services Representative

Easyfinancial Services
03.2023 - Current

JVP Solution

Financial Adviser
05.2019 - 11.2019

BBA - Project Management

Yorkville University

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Jaimeen Prajapati