Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Care 4 Newcomers | Vancouver Coastal Health
Richmond, BC
11.2023 - Current
Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Prepared reports, letters, or medical records using word processing, spreadsheet, or other software applications.
Familiar with PROFILE EMR
Medical Office Assistant
Urgent Primary Care Centre | Vancouver Coastal Health
Richmond, BC
01.2024 - Current
Greeted patients and visitors in a professional and friendly manner.
Collected payments from patients for services rendered.
Verified insurance coverage for each patient visit.
Received and screened telephone calls and visitors by determining or addressing needs.
Familiar with CST CERNER
Medical Imaging Clerk
Richmond General Hospital | Vancouver Coastal Health
Richmond, BC
10.2023 - Current
Greeted patients, determined purpose of visit and directed to appropriate staff.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Compiled and coded patient information or data in appropriate computer system. Familiarity with PCIS & IDX.
Medical Office Assistant
West Steveston Medical Clinic
Richmond, BC
04.2022 - 10.2023
Assisted with referrals and prepared medical records for patients.
Maintained confidentiality of records relating to clients' treatment
Received and screened telephone calls and visitors by determining or addressing needs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Maintained smooth flow of examinations to keep appointments on schedule.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Passenger Assistant Agent
Strategic Aviation YVR
Vancouver, BC
05.2022 - 10.2023
Transported individuals requesting wheelchair service to and from desired locations.
Backed wheelchairs down jetways to safely overcome decline of ramp.
Communicated with gate agents to coordinate assistance boarding.
Greeted customers, answered questions and discussed services.
Helped customers enter airplane, locate seat and stow luggage.
Education
Medical Office Assistant
Langara College
Vancouver, BC
Skills
Attention to Detail
Customer Service
Medical Records Maintenance
Task Prioritization
Administrative Support
Organization and Time Management
Certification
Emergency First Aid CPR-C & AED (CSA BASIC), St. John Ambulance - 2023
References
References available upon request
Timeline
Medical Office Assistant
Urgent Primary Care Centre | Vancouver Coastal Health
01.2024 - Current
Medical Office Assistant
Care 4 Newcomers | Vancouver Coastal Health
11.2023 - Current
Medical Imaging Clerk
Richmond General Hospital | Vancouver Coastal Health
10.2023 - Current
Passenger Assistant Agent
Strategic Aviation YVR
05.2022 - 10.2023
Medical Office Assistant
West Steveston Medical Clinic
04.2022 - 10.2023
Medical Office Assistant
Langara College
Similar Profiles
Shannon Lee Hope McboyleShannon Lee Hope Mcboyle
Care Aide Various Areas at Vancouver Coastal Health Authority/Northern HealthCare Aide Various Areas at Vancouver Coastal Health Authority/Northern Health
Health Unit Coordinator at Fraser Health Authority, Vancouver Coastal HealthHealth Unit Coordinator at Fraser Health Authority, Vancouver Coastal Health