Jaime Wong
Mississauga,Ontario
Summary
Seasoned professional with a distinguished career in leadership roles spanning sales, marketing, and account management. Proven track record of driving revenue growth and exceeding targets through strategic planning and effective team management. Demonstrates adept leadership in cross-functional capacities, successfully bridging operations and key business functions. Expertise in orchestrating comprehensive sales and marketing strategies to enhance market presence and deliver exceptional results. Possesses a unique blend of strategic vision, operational acumen, and a results-oriented mindset. Seeking a dynamic leadership position where I can leverage my extensive experience to drive holistic organizational success through effective sales, marketing, and operational strategies.
Overview
20
20
years of professional experience
Work History
VP of Sales, Marketing and Account Management
Creative Visual Solutions
08.2021 - Current
- Increased company revenue by 30% per annum by implementing strategic sales plans and targeting key market segments.
- Developed strong relationships with clients for long-term partnerships and increased customer retention.
- Managed sales teams effectively, providing clear goals and performance feedback to drive success.
- Negotiated high-value contracts with clients, ensuring a win-win situation for both parties while maximizing profitability.
- Mentored junior sales team members, fostering a positive learning environment for professional growth and skill development.
- Streamlined internal processes and decrease overhead expenses by 20% per annum
- Organized trade shows participation, showcasing company offerings and generating valuable networking connections.
- Implemented CRM system to better track client interactions, improving overall customer service quality and satisfaction levels.
- Collaborated closely with other departments to optimize product offerings based on customer feedback and industry insights.
- Initiated joint ventures or collaborations with complementary businesses enabling access to new markets or enhanced service offerings.
- Developed and implemented account management plans to establish customer satisfaction.
Founder - Event Planner
Crane Management
08.2021 - Current
- Enhanced event experiences by meticulously planning and executing high-profile corporate gatherings.
- Generated significant cost savings through efficient budget management and effective vendor negotiation tactics.
- Streamlined event logistics by implementing innovative project management strategies to ensure seamless execution.
- Maximized attendee engagement by incorporating interactive elements and cutting-edge technology into event design.
- Trained and supervised event staff to complete tasks on time.
Production/Events Specialist & Outreach Strategist
Odl Agency
11.2019 - 08.2021
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
- Spearheaded innovative product development initiatives that increased market share and profitability margins.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
Director of Relationships
Exponential Ventures
01.2019 - 11.2019
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Created customer journey blueprint for invested start ups
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Assisted in recruiting, hiring and training of team members.
Account Manager
The Taylor Group
09.2017 - 01.2019
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Managed a $1.8 million pharmaceutical account
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Educated clients on new products or services to increase customer engagement with brand.
Event Logistics Manager
Toronto Congress Centre
09.2013 - 10.2015
- Managed corporate conferences and trade shows by working with show organizers on audio visual, room set up and catering requirements.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Accomplished multiple tasks within established timeframes.
Business Development Manager
Toronto Congress Centre
12.2012 - 09.2013
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Sales Executive
GES Exposition Services
01.2011 - 11.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
Account Manager
GES Exposition Services
05.2004 - 12.2010
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Education
Bachelor of Science - Economics And Psychology
University of Toronto
MississaugaSkills
- Sales process optimization
- Team leadership
- Relationship building
- Performance monitoring
- Sales presentations
- Budget management
- Account management
- Strategic planning
- Negotiation expertise
- Customer retention
- Competitive intelligence
- Cross-functional collaboration
- Operations Management
- Project Management
Timeline
VP of Sales, Marketing and Account Management
Creative Visual Solutions
08.2021 - Current
Founder - Event Planner
Crane Management
08.2021 - Current
Production/Events Specialist & Outreach Strategist
Odl Agency
11.2019 - 08.2021
Director of Relationships
Exponential Ventures
01.2019 - 11.2019
Account Manager
The Taylor Group
09.2017 - 01.2019
Event Logistics Manager
Toronto Congress Centre
09.2013 - 10.2015
Business Development Manager
Toronto Congress Centre
12.2012 - 09.2013
Sales Executive
GES Exposition Services
01.2011 - 11.2012
Account Manager
GES Exposition Services
05.2004 - 12.2010
Bachelor of Science - Economics And Psychology
University of Toronto
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