Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaime Sutton

Sherman Oaks,CA

Summary


Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Trejos Cantina
06.2021 - Current
  • Maintained knowledge of bar inventory, specialty cocktail recipes, and specials.
  • Assisted with special events and filming set up, breakdown, and execution.
  • Trained new staff on bar operations, safety protocols, and customer engagement techniques.
  • Crafted and served diverse cocktails while ensuring high-quality customer service.
  • Implemented efficient workflow processes to enhance speed of service during peak hours.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Team Member

Robecks
02.2025 - Current
  • Prepared and blended smoothies to meet customer preferences and dietary requirements.
  • Managed inventory of fresh ingredients, ensuring quality and freshness at all times.
  • Trained new staff on smoothie preparation techniques and customer service standards.
  • Streamlined workflow processes to enhance efficiency during peak service hours.

Host

Another Broken Egg Cafe
06.2023 - 12.2024
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere. Managed guest waiting list and seating arrangements efficiently, ensuring smooth flow of service.
  • Collaborated with servers and bussers to maintain efficient table turnover rate during peak hours.
  • Coordinated with the bar staff to manage waiting areas effectively during busy periods.
  • Developed strong relationships with regular customers, enhancing their dining experience through personalized service.
  • Resolved guest complaints or concerns promptly and professionally, ensuring high levels of customer satisfaction. Provided accurate wait time estimates to guests, minimizing customer dissatisfaction.

Team Member

Halloween Town Inc
10.2020 - 04.2021
  • Assisted customers with sizing, styling, and selections of costumes, wigs, masks and accessories.
  • Organized stocking and inventory. Designed floor sets. Operated register and processed sales.
  • Assisted in training new employees on company protocols and best practices for customer interaction.

Front Desk Associate

Massage Envy
01.2019 - 05.2020
  • Managed front desk operations, ensuring smooth check-in and appointment scheduling processes.
  • Assisted in maintaining a clean and welcoming environment for clients and staff.
  • Trained new staff on front desk procedures and best practices to enhance team performance.
  • Coordinated with therapists to optimize appointment availability and client satisfaction.
  • Utilized scheduling software to manage bookings, cancellations, and follow-up reminders effectively.

Character Performer

Character Party Time
04.2018 - 10.2018
  • Engaged audiences through dynamic character performances, enhancing event experiences.
  • Monitored event logistics to optimize timing and flow of entertainment, enhancing guest satisfaction levels.
  • Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
  • Performed choreographed songs and dances with precision and enthusiasm.

Sales Support Generalist

Victoria's Secret
02.2017 - 10.2018
  • Processed shipment of merchandise.
  • Operated a cash register to process cash, and credit card transactions.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Recommended merchandise based on customer needs. Guided customers in choosing items that reflected personal style and shape.
  • Collaborated with cross-functional teams on special projects to improve overall business performance and achieve strategic objectives.

Education

Performing Arts (BFA) -

American Musical and Dramatic Academy
New York, NY
01.2020

High school diploma or GED -

Fairview High School
Boulder, CO
05.2014

Skills

  • Communication skills
  • Food handling knowledge
  • Bartending
  • Event planning
  • Ability to handle fast-paced environment
  • Serving Experience
  • Time management ability
  • Computer literacy
  • Front desk
  • Restaurant experience
  • Administrative experience
  • Hotel experience
  • Fashion retail
  • Organizational skills
  • Attention to detail
  • Collaboration and teamwork

Certification

  • Driver's License
  • Food Handler Certification
  • Bartender License

Timeline

Team Member

Robecks
02.2025 - Current

Host

Another Broken Egg Cafe
06.2023 - 12.2024

Bartender

Trejos Cantina
06.2021 - Current

Team Member

Halloween Town Inc
10.2020 - 04.2021

Front Desk Associate

Massage Envy
01.2019 - 05.2020

Character Performer

Character Party Time
04.2018 - 10.2018

Sales Support Generalist

Victoria's Secret
02.2017 - 10.2018

Performing Arts (BFA) -

American Musical and Dramatic Academy

High school diploma or GED -

Fairview High School

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Jaime Sutton