Jaime Rondina
Calgary,AB
Summary
Seasoned Restaurant Server with 5 years experience working in the customer service industry. Seeking an opportunity to utilize my advanced FOH skills and ability to be a great team leader to advance in the field of work I am most passionate about.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
7
7
Certifications
1
1
Language
Work History
Server
Fire and Ice Sheesha Lounge
08.2022 - 01.2023
- Take orders and served customer’s drink, food, and sheesha orders, as well as provided customers with luxury bottle services in a professional manner
- Suggested additional items to customers to increase restaurant sales
- Prepared bills to itemize and total meal and drink costs, and accepted payment
- Memorized frequent customer preferences to build relationships and loyalty
- Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages.
Server/Bartender
State & Main
02.2022 - 07.2022
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
- Ensured all tables and silverware were placed neatly and everything was tidy and clean at all times
- Completed side duties before, during, and after my shift such as rolling napkins, restocking the bar, restocking expo line, etc.
Server
The Maritime Pub & Grill
01.2021 - 12.2021
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner
- Offered a personal experience to guests and made them feel like home
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
- Ensured all tables and silverware were placed neatly and everything was tidy and clean at all times
- Completed side duties before, during, and after my shift such as rolling napkins, restocking the bar, restocking expo line, etc
- Took cover charge at the door when there were live bands.
Barista
Starbucks Canada
09.2018 - 01.2020
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Clean or sanitize work areas, utensils, or equipment
- Clean service or seating areas
- Describe menu items to customers or suggest products that might appeal to them.
Recreational Gymnastics Coach; Competitive T&T Coach; Provincial T&T Judge; Supervisor
Grande Prairie Gymnastics Club
08.2017 - 07.2018
- Supervise all employees and children, ensuring safety and enjoyment of all participants
- Plan, prepare and deliver instructional gymnastics activities that facilitate active learning experiences
- Develop schemes of work and lesson plans
- Evaluate athletes capability and help them proceed with passing levels
- Establish and communicate clear objectives for all learning activities
- Help children of all ages pick up the skills he or she needs to succeed.
Recreational Gymnastics Coach
Airdrie Edge Gymnastics Club
09.2014 - 08.2017
- Plan, prepare and deliver instructional gymnastics activities that facilitate active learning experiences
- Develop schemes of work and lesson plans
- Evaluate athletes capability and help them proceed with passing levels
- Establish and communicate clear objectives for all learning activities
- Help children of all ages pick up the skills he or she needs to succeed.
Hostess / Server
Ricky’s All Day Grill
12.2014 - 05.2015
- Monitored the open dining sections of the restaurant for empty and cleaned tables
- Estimated wait times for guests
- Monitored the guest waiting list
- Ensured that the needs of the guests are met while they are waiting.
Hostess / Server
Star Light Chinese Restaurant
04.2014 - 12.2014
- Monitored the open dining sections of the restaurant for empty and cleaned tables
- Estimated wait times for guests
- Monitored the guest waiting list
- Ensured that the needs of the guests are met while they are waiting
- Answered the phone and took orders.
Education
High School Diploma -
Bert Church High School
09.2014 - 06.2017
Diploma - undefined
Grande Prairie Regional College
08.2017 - 04.2018
Skills
Can multitask efficiently
Proficient in Microsoft
Food Inspection
Order Management
Safe Food Handling
High-Volume Dining
Front-Of-House Display Creation
Point of Sale Operation
Curriculum Implementation
Safety Awareness
Inventory oversight
Training and mentoring
Decision-Making
Certification
Bear Creek Folk Music Festival - Retail and cashier (08/01/18)
Timeline
Server
Fire and Ice Sheesha Lounge
08.2022 - 01.2023
Server/Bartender
State & Main
02.2022 - 07.2022
Server
The Maritime Pub & Grill
01.2021 - 12.2021
Barista
Starbucks Canada
09.2018 - 01.2020
Recreational Gymnastics Coach; Competitive T&T Coach; Provincial T&T Judge; Supervisor
Grande Prairie Gymnastics Club
08.2017 - 07.2018
Diploma - undefined
Grande Prairie Regional College
08.2017 - 04.2018
Hostess / Server
Ricky’s All Day Grill
12.2014 - 05.2015
Recreational Gymnastics Coach
Airdrie Edge Gymnastics Club
09.2014 - 08.2017
High School Diploma -
Bert Church High School
09.2014 - 06.2017
Hostess / Server
Star Light Chinese Restaurant
04.2014 - 12.2014