Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaime Ramos Avina

Madera

Summary

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Overview

4
4
years of professional experience

Work History

Host Ambassador

Table Mountain Casino
09.2024 - Current
  • Greeted & welcome guest, ensuring positive first impressions.
  • Build relationships with high value guest.
  • Handle complaints & resolve conflict in a timely manner.
  • Collaborated with team members & different departments to reach certain goals.


EVS

Table Mountain Casino
12.2023 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Set up events.
  • Clean & maintain floors, restrooms, & machines.

Cashier

Table Mountain Casino
01.2023 - 12.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced at shift end.
  • Assisted customers with food product inquiries, enhancing service experience.
  • Ensured cleanliness and organization of checkout area for optimal workflow.

Cook

Wendys Fast Food
04.2021 - 06.2021
  • Prepared high-quality meals following standardized recipes and presentation guidelines.
  • Ensured compliance with food safety regulations and sanitation standards during meal preparation.
  • Operated kitchen equipment efficiently, maintaining cleanliness and functionality at all times.
  • Collaborated with team members to streamline food preparation processes and enhance service flow.

Education

High School Diploma -

Mountain Vista High School
Madera, CA

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Foreign language skills
  • Guest complaint resolution
  • Reliable
  • Decision-making
  • Coaching and mentoring

Languages

Spanish
Full Professional

Timeline

Host Ambassador

Table Mountain Casino
09.2024 - Current

EVS

Table Mountain Casino
12.2023 - 09.2024

Cashier

Table Mountain Casino
01.2023 - 12.2023

Cook

Wendys Fast Food
04.2021 - 06.2021

High School Diploma -

Mountain Vista High School

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Jaime Ramos Avina