Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jaime Oliveira

Alliston,ON

Summary

Accomplished Store Manager at LCBO with a proven track record in enhancing sales and profitability, adept in Retail Inventory Management and Team Development. Spearheaded productivity initiatives and mentored new managers, significantly boosting operational efficiency. Expert in POS Systems and fostering a collaborative work environment, consistently achieving and surpassing organizational goals.

Overview

11
11
years of professional experience

Work History

Store Manager

LCBO
Woodbridge, Ontario
05.2023 - Current
  • Developed strategies to maximize sales and profitability.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Setting clear expectations with my team of our daily operational objectives.
  • Led regional implementation of Standard Operating Procedures
  • I have been mentoring new store managers and existing store managers within our district.
  • Assumed responsibility as Acting District Manager intermittently
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

General Manager

Lowes Canada
Maple, Ontario
04.2014 - 04.2018
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.

Education

High School Diploma -

Central Commerce Collegiate
Toronto, ON
06-1989

Skills

  • Hourly shift management
  • Talent Recruitment
  • Report Generation
  • POS Systems
  • Payroll Management
  • Promotional planning
  • Store Merchandising
  • Team Development
  • Retail Inventory Management
  • Customer Service Management
  • Operational budgeting
  • Goals and performance
  • Product Merchandising
  • Sales Promotions

Accomplishments

  • Earned Store manager of the year award at Radio Shack, Metro, Loblaws and Lowe's.

Timeline

Store Manager

LCBO
05.2023 - Current

General Manager

Lowes Canada
04.2014 - 04.2018

High School Diploma -

Central Commerce Collegiate
Jaime Oliveira