Jaime McMichael
Victoria
Summary
Experienced Office Manager at Instinct Pest Management with a proven track record in customer service and organizational skills. Achieved a 4.99-star rating on AngiLeads for two consecutive years by optimizing workflows and maintaining confidentiality. Proficient in bookkeeping and adept at building strong client relationships to enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Office Manager
Instinct Pest Management
10.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed phone calls, scheduling, and company correspondence with major companies like Truly Nolen, as well as with individual residential customers.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained a 4.99 star review on AngiLeads-Home Advisor for 2 years in a row.
Chief Creative Officer
GM3 Productions
02.2023 - 02.2024
- Organized weekly and bi-weekly release schedules for Online Audio Podcasts for various Tabletop Actual Play series.
- Was the editor of these series, adding multiple audio effects, filters, intros and outros for the projects.
- Coordinated regular meetings with the other members of the company to go over output, cost, and marketing goals
Co- Artistic Director
Theatre Viscera
06.2021 - 12.2023
- Oversaw rehearsal schedules, ensuring efficient use of time while maintaining high artistic standards throughout the process.
- Managed cast selection processes, assembling talented ensembles for each production season.
- Edited together the audio recordings of our digital performances, compiling them together into the final cut of finished episodes.
Education
Bachelor of Arts - Cinema Studies
University of Oregon
Eugene, OR06-2020
Skills
- Communication
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Conflict management
- Scheduling coordination
- Workflow optimization
- Video editing proficiency
Timeline
Chief Creative Officer
GM3 Productions
02.2023 - 02.2024
Office Manager
Instinct Pest Management
10.2021 - Current
Co- Artistic Director
Theatre Viscera
06.2021 - 12.2023
Bachelor of Arts - Cinema Studies
University of Oregon
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