Jaime-Lynn Fraser
St. Thomas
Summary
Personable and compassionate, bringing strong interpersonal skills and genuine passion for assisting others. Well-versed in basic healthcare practices and adept at providing daily living support and companionship. Dedicated to enhancing quality of life for individuals through attentive and empathetic care.
Overview
10
10
years of professional experience
Work History
Personal Support Worker
STEGH
01.2019 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with care of the body after death.
PSW
Valley View Home
06.2017 - 01.2019
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Managed challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with meal preparation according to dietary restrictions, promoting healthy eating habits among patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
- Promoted independence among patients by developing individualized care plans that focused on their unique needs and abilities.
Cashier
Bingo Country
03.2015 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
No Degree - PSW
Trios College
London, ON04.2017
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Patient care
- Palliative care
- Housekeeping tasks
- Meal preparation
- Compassionate care
- Relationship building
- Client relationship management
- Medication organization
Languages
English
Full Professional
Timeline
Personal Support Worker
STEGH
01.2019 - Current
PSW
Valley View Home
06.2017 - 01.2019
Cashier
Bingo Country
03.2015 - 09.2016
No Degree - PSW
Trios College
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