Jaime Hart
Calgary,Alberta
Overview
14
14
years of professional experience
1
1
Certification
Work History
AVP Program Management
Canadian Western Bank
11.2023 - Current
- Company Overview: Remote home office located in Calgary
- Remote home office located in Calgary
SR Digital Program Manager
Canadian Western Bank
01.2022 - 11.2023
- Company Overview: Remote home office located in Calgary
- Perform full management of program budgets, vendor invoice management, budget tracking, and final project delivery within the agreed budget
- Validate client and user impacts throughout the project lifecycle, including delivery of defined benefits
- Prepare, maintain, and report on project budgets to the Program Owner(s), including acting as lead for tracking and accounting for project-related expenditures
- Review and action on opportunities to improve project cost savings, reduce rework, and effectively use resources assigned to projects
- Provide hands-on project management support including implementing project governance practices aligned with the PMO Governance Framework and in alignment with project stakeholder expectations
- Successfully complete projects, initiatives and activities as assigned and defined to improve and support business process effectiveness and efficiency benefits
- Effectively deliver leadership on projects as assigned, including demonstrated encouragement of team cohesion and growth, maintenance of vendor-client relationships, and sustainment of team motivation and commitment to projects
- Prepare, maintain, and report on project budget to Project Owner, including acting as lead for tracking and accounting for project-related expenditures
- Complete management of project scope, quality, vendor management, reportable benefits tracking, and overall final delivery within the agreed timelines
- Ensure continued project alignment with the PMO and the CWB Financial Group’s strategic direction and business plans
- Full oversight of portfolio financials, including approved budgets, budget adjustments, actuals, and financial forecasts, including continuous review and action on project cost savings, reduce rework, and effective use of resources
- Remote home office located in Calgary
SR Project Manager/Project Director/Scrum Master
Concentra Bank
09.2019 - 01.2022
- Company Overview: Remote home office located in Calgary
- Clearly communicate expectations, project milestones and status reports to team members, stakeholders, and Executive Leadership Team
- Management of multi-discipline projects and programs through agile and waterfall methodologies
- Provide guidance and support to digital platform and retail Product Owners
- Identify interconnectedness of the various project objectives to maximize accomplishments of the combined project outcomes and identifying and planning for dependencies and communicating to stakeholders
- Execute key initiative scoping integrated with strategic planning processes to assist with alignment of strategy and projects
- Provide support to leadership and committees through advice, guidance, tools, and techniques from which to base decisions on enterprise projects including initiative prioritization, resourcing, preparation of budgets, resource loading and timelines
- Provide effective leadership, coaching and motivation to the project team and all other stakeholders of the project, encouraging the development of tools and best practices for project management and execution
- Maintaining relationships with outside vendors as well as internal and external clients in order to communicate project needs and results
- Vendor engagement and selection through management of the RFI and RFP processes
- Manage high priority project timelines, plans and scope by ensuring all changes flow through proper change management controls
- Provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions
- Provide oversight to Data Analytics agile team and Data Governance Committee
- Develop and apply change management process and tools to create a strategy to support adoption of the changes required by a project or program
- Assist in defining the benefits that will realize the strategic objectives of the project/program
- Preparing affected business areas for transition to the new way of working
- Optimizing the timing of the release of new deliverables into business operations
- Remote home office located in Calgary
Project Manager
Concentra Bank
08.2018 - 09.2019
- Company Overview: Regina, SK
- Provide leadership to cross functional teams while managing Strategic Enterprise Program projects
- Executing key initiative scoping integrated with strategic planning processes to ensure alignment of strategy and projects
- Provide oversight to Data Analytics agile team and Data Governance Committee
- Identify interconnectedness of the various project objectives to maximize accomplishments
- Providing support and leadership to executives and committees through advice, guidance, techniques, and tools
- Provide effective leadership, coaching and motivation to the project team and all other stakeholders
- Manage high priority project timelines, plans and scope by ensuring all changes flow through proper change management controls
- Maintaining relationships with outside vendors as well as internal and external clients to communicate project needs and results
- Lead the development, implementation, and maintenance of a stronger project management methodology
- Regina, SK
Project Director
Greystone Managed Investments Inc.
05.2018 - 08.2018
- Company Overview: Regina, SK
- Cross-collaborate with internal and external business partners and leaders to advance strategic decisions associated with projects
- Establish and manage project and portfolio management processes while representing project management with Data Governance and Management committees
- Maintain and provide overarching program management support
- Review, evaluate and update internal project management methodologies, processes, and tools
- Identify required project resources and individual responsibilities
- Monitor and act on project exposures and risks
- Regina, SK
Project Manager
Concentra Bank
07.2014 - 05.2018
- Company Overview: Regina, SK
- Provide leadership to cross functional teams while managing Strategic Enterprise Program projects
- Executing key initiative scoping integrated with strategic planning processes to ensure alignment of strategy and projects
- Clearly communicate expectations, project milestones and status reports to all stakeholders
- Identify interconnectedness of the various project objectives to maximize accomplishments
- Providing support and leadership to executives and committees through advice, guidance, techniques, and tools
- Provide effective leadership, coaching and motivation to the project team and all other stakeholders
- Manage high priority project timelines, plans and scope by ensuring all changes flow through proper change management controls
- Maintaining relationships with outside vendors as well as internal and external clients in order to communicate project needs and results
- Lead the development, implementation, and maintenance of a stronger project management methodology
- Regina, SK
IT Manager
CUETS Financial
08.2010 - 07.2014
- Company Overview: A Division of TD Bank - Regina, SK
- Project Manager for projects initiated by the Payment Solutions & Innovation team
- Developed new project management methodology for the Payment Solutions & Innovation team
- Relationship Management with internal and external clients
- Provide ongoing PM training and project assistance to other CUETS/MBNA project managers
- Work with internal and external CUETS support teams on building strong support models and documentation
- Change management implementation and support
- Manage and aid with Card Issuance production issues through to resolution
- A Division of TD Bank - Regina, SK
Education
Professional Scrum Master I (PSM I) Licensed Scrum Master Certification Certified Scrum Product Owner Certified in the Change Management process in accordance with Prosci methodologies and tools. Project Management Professional Certification (PMP) ITIL Foundations and ITIL Intermediate Lifecycle – Service Design North America Credit Cards & Merchant Services - Manager Training Dimensions of Diversity IIBA Developing User Requirements CISCO Certification Training -
Diploma - Computer Information Systems
SIAST
Skills
- Solid understanding of Project Management and Business Analysis methodologies
- Demonstrated ability to work under pressure, exercise sound judgment in making decisions by applying logic, rational as well as creative thinking to the situation
- Highly effective in achieving outcomes and objectives due to leadership, project management and change management experience
- Results Driven
- Excellent organizational and communication skills
- Strong customer service skills
- Strong team management and coaching skills
- Ability to develop and implement problem solving techniques
- Ability to develop and maintain effective working relationships with internal and external clients
Certification
PMP Certified
Certification in Management of Portfolios (MoP)
Agile\Scrum certified (Licensed Scrum Master, Professional Scrum Master)
Certified Scrum Product Owner
Prosci Change Management Certified
ITIL Foundations
Languages
English
Full Professional
Timeline
AVP Program Management
Canadian Western Bank
11.2023 - Current
SR Digital Program Manager
Canadian Western Bank
01.2022 - 11.2023
SR Project Manager/Project Director/Scrum Master
Concentra Bank
09.2019 - 01.2022
Project Manager
Concentra Bank
08.2018 - 09.2019
Project Director
Greystone Managed Investments Inc.
05.2018 - 08.2018
Project Manager
Concentra Bank
07.2014 - 05.2018
IT Manager
CUETS Financial
08.2010 - 07.2014
Professional Scrum Master I (PSM I) Licensed Scrum Master Certification Certified Scrum Product Owner Certified in the Change Management process in accordance with Prosci methodologies and tools. Project Management Professional Certification (PMP) ITIL Foundations and ITIL Intermediate Lifecycle – Service Design North America Credit Cards & Merchant Services - Manager Training Dimensions of Diversity IIBA Developing User Requirements CISCO Certification Training -
Diploma - Computer Information Systems
SIAST
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