JAIME HAGELL
Belle River,ON
Summary
Highly motivated and organized individual with exceptional customer service. Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, payroll, AR/AP, coordinating paperwork and serving customer needs.
Overview
11
11
years of professional experience
Work History
Bartender
Belle River Legion Branch 399
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender/Keyholder
Mr. Biggs
06.2021 - 06.2023
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Processed cash, credit, debit, payments, handled voids when needed.
- Kept restaurant clean and organized to provide patrons with pleasant experience.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained and mentored new employees.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
Project Manager
OP Productions (Chatham Kent Farm Show)
09.2019 - 06.2021
- Vendor booth sales, floor plans and staffing for Farm Show
- Create and maintain website and social media platforms, advertisements both digital and print to reach all target markets
- Research trade show trends, consistently looking for new exciting ways to execute future trade show events and increase revenue
- Answering phone calls and fielding questions from both vendors and customers, establishing a close personal relationships with vendors
- Filing and organizing all contracts and payments of vendors
- Monitored project performance to identify areas of improvement and make adjustments.
Administrative Office Manager
Brochu Construction
10.2019 - 06.2021
- Answering phones, emails and social media inquiries and booking appointments for potential and current customers
- Data entry, filing and organizing many projects simultaneously throughout all departments
- Payroll for company as well as AR/AP
- Requesting locates, permits and utility connections for new builds
- Ordering supplies for both office and builds
Retail Store Manager
We Got It!
09.2012 - 04.2019
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Payroll, AR/AP
Marketing Manager
Tilbury Auto Sales
09.2016 - 12.2019
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Website maintenance, monitoring and analytics
- Photograhy and editing of inventory
- Basic reception duties, answering phones, emails, filing and data entry
Education
Bachelor of Arts - Communication Studies
Athabasca University
Athabasca, AB04.2018
Advanced Diploma - Marketing And Advertising Communications
St. Clair College of Applied Arts And Technology
Windsor, ON04.2012
Skills
- Microsoft Office
- Adobe Creative Suit
- Sage and Quickbooks
- Document and File Management
- Customer Service Management
- Office Reception
- Professional Service Standards
- Administering Social Media Accounts
- Time Management
- Effective Written and Verbal Communication
- Recordkeeping and File Management
- Creating Presentations and Proposals
Timeline
Bartender
Belle River Legion Branch 399
02.2023 - Current
Bartender/Keyholder
Mr. Biggs
06.2021 - 06.2023
Administrative Office Manager
Brochu Construction
10.2019 - 06.2021
Project Manager
OP Productions (Chatham Kent Farm Show)
09.2019 - 06.2021
Marketing Manager
Tilbury Auto Sales
09.2016 - 12.2019
Retail Store Manager
We Got It!
09.2012 - 04.2019
Bachelor of Arts - Communication Studies
Athabasca University
Advanced Diploma - Marketing And Advertising Communications
St. Clair College of Applied Arts And Technology
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