Jaime Greer
Hanford
Summary
Dependable and hardworking individual seeking a position where my technical skills will be utilized to offer quality patient care.
Overview
22
22
years of professional experience
Work History
Patient Care Coordinator
Adventist Health (VMC)
Visalia, CA
11.2023 - Current
- Coordinate patient appointments and ensured timely communication between patients and healthcare providers.
- Manage electronic health records, ensuring accuracy and compliance with regulatory standards
- Manage sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Enhance patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Provide exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Financial Analyst
Adentist Health (VMC)
Visalia, CA
02.2023 - 11.2024
- Processed insurance claims accurately and efficiently to ensure timely reimbursement.
- Analyzed billing discrepancies and resolved issues to enhance customer satisfaction.
- Collaborated with healthcare providers to verify patient information and coverage details.
- Monitored accounts receivable aging reports and followed up on outstanding payments.
- Utilized advanced billing software to streamline operations and enhance reporting capabilities.
- Assisted colleagues during peak workload periods, demonstrating strong teamwork and commitment to overall departmental success.
Employee Health Specialist
Kaweah Health
Visalia, CA
04.2020 - 12.2022
- Developed and implemented employee health programs to enhance workplace wellness and safety.
- Conducted comprehensive health assessments to identify potential risks and improve employee wellbeing.
- Collaborated with HR to design initiatives promoting mental health awareness and support resources.
- Analyzed health data trends to inform strategic decision-making and optimize employee support services.
Travel Agent
Hanson Travel Ideas
04.2018 - 11.2020
- Answered phones, scheduled appointments, and greeted patients
- Maintain medical records, scanned all documents into E.M.R
- Assessed all calls and inquires in an efficient manner and prioritize based on medical emergencies
- Facilitated insurance verification and input data entries
- Provided quality customer service during patient check in/ out
- Gathered patient information from face-to-face interview or by phone
- Assisted in the daily activities for mentally disabled adults
- Bathed, cleaned, administered medication, documentation, and vital signs
- Gastrostomy tube care, tracheotomy tube care as well as every day up keep of the facility
- Collected payments for vacation packages
- Escorted groups to and from vacation destinations
- Took credit card payments over the phone to apply on accounts
Medical Assistant/ Lead /Coordinator
San Joaquin Prime Care
04.2012 - 08.2016
- Answered phones, scheduled appointments, and greeted patients
- Maintain medical records, scanned all documents into E.M.R
- Assessed all calls and inquires in an efficient manner and prioritize based on medical emergencies
- Facilitated insurance verification and input data entries
- Provided quality customer service during patient check in/ out
- Gathered patient information from face-to-face interview or by phone
- Assisted in the daily activities for mentally disabled adults
- Bathed, cleaned, administered medication, documentation, and vital signs
- Gastrostomy tube care, tracheotomy tube care as well as every day up keep of the facility
- Collected payments for vacation packages
- Escorted groups to and from vacation destinations
- Took credit card payments over the phone to apply on accounts
Site Manager
Gaither’s Family Homes Inc.
01.2004 - 11.2011
- Answered phones, scheduled appointments, and greeted patients
- Maintain medical records, scanned all documents into E.M.R
- Assessed all calls and inquires in an efficient manner and prioritize based on medical emergencies
- Facilitated insurance verification and input data entries
- Provided quality customer service during patient check in/ out
- Gathered patient information from face-to-face interview or by phone
- Assisted in the daily activities for mentally disabled adults
- Bathed, cleaned, administered medication, documentation, and vital signs
- Gastrostomy tube care, tracheotomy tube care as well as every day up keep of the facility
- Collected payments for vacation packages
- Escorted groups to and from vacation destinations
- Took credit card payments over the phone to apply on accounts
Education
Medical Assistant -
Milan Institute
Visalia, CASkills
- Customer Service
- Medical Terminology
- Alpha/ Numeric Filing
- Insurance Billing/ Coding
- Medical Records
- Answering Multi-line Phone
- Punctual
- Good Organization Skills
- Computer Skills
- Multitask Skills
Timeline
Patient Care Coordinator
Adventist Health (VMC)
11.2023 - Current
Financial Analyst
Adentist Health (VMC)
02.2023 - 11.2024
Employee Health Specialist
Kaweah Health
04.2020 - 12.2022
Travel Agent
Hanson Travel Ideas
04.2018 - 11.2020
Medical Assistant/ Lead /Coordinator
San Joaquin Prime Care
04.2012 - 08.2016
Site Manager
Gaither’s Family Homes Inc.
01.2004 - 11.2011
Medical Assistant -
Milan Institute