Jaime Greer
Hanford
Summary
Dependable and hardworking individual seeking a position where my technical skills will be utilized to offer quality patient care.
Overview
22
22
years of professional experience
Work History
Patient Care Coordinator
Adventist Health (VMC)
11.2023 - Current
- Coordinate patient appointments and ensured timely communication between patients and healthcare providers.
- Manage electronic health records, ensuring accuracy and compliance with regulatory standards
- Manage sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Enhance patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Provide exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Financial Analyst
Adentist Health (VMC)
02.2023 - 11.2024
- Processed insurance claims accurately and efficiently to ensure timely reimbursement.
- Analyzed billing discrepancies and resolved issues to enhance customer satisfaction.
- Collaborated with healthcare providers to verify patient information and coverage details.
- Monitored accounts receivable aging reports and followed up on outstanding payments.
- Utilized advanced billing software to streamline operations and enhance reporting capabilities.
- Assisted colleagues during peak workload periods, demonstrating strong teamwork and commitment to overall departmental success.
Employee Health Specialist
Kaweah Health
04.2020 - 12.2022
- Developed and implemented employee health programs to enhance workplace wellness and safety.
- Conducted comprehensive health assessments to identify potential risks and improve employee wellbeing.
- Collaborated with HR to design initiatives promoting mental health awareness and support resources.
- Analyzed health data trends to inform strategic decision-making and optimize employee support services.
Travel Agent
Hanson Travel Ideas
04.2018 - 11.2020
- Answered phones, scheduled appointments, and greeted patients
- Maintain medical records, scanned all documents into E.M.R
- Assessed all calls and inquires in an efficient manner and prioritize based on medical emergencies
- Facilitated insurance verification and input data entries
- Provided quality customer service during patient check in/ out
- Gathered patient information from face-to-face interview or by phone
- Assisted in the daily activities for mentally disabled adults
- Bathed, cleaned, administered medication, documentation, and vital signs
- Gastrostomy tube care, tracheotomy tube care as well as every day up keep of the facility
- Collected payments for vacation packages
- Escorted groups to and from vacation destinations
- Took credit card payments over the phone to apply on accounts
Medical Assistant/ Lead /Coordinator
San Joaquin Prime Care
04.2012 - 08.2016
- Answered phones, scheduled appointments, and greeted patients
- Maintain medical records, scanned all documents into E.M.R
- Assessed all calls and inquires in an efficient manner and prioritize based on medical emergencies
- Facilitated insurance verification and input data entries
- Provided quality customer service during patient check in/ out
- Gathered patient information from face-to-face interview or by phone
- Assisted in the daily activities for mentally disabled adults
- Bathed, cleaned, administered medication, documentation, and vital signs
- Gastrostomy tube care, tracheotomy tube care as well as every day up keep of the facility
- Collected payments for vacation packages
- Escorted groups to and from vacation destinations
- Took credit card payments over the phone to apply on accounts
Site Manager
Gaither’s Family Homes Inc.
01.2004 - 11.2011
- Answered phones, scheduled appointments, and greeted patients
- Maintain medical records, scanned all documents into E.M.R
- Assessed all calls and inquires in an efficient manner and prioritize based on medical emergencies
- Facilitated insurance verification and input data entries
- Provided quality customer service during patient check in/ out
- Gathered patient information from face-to-face interview or by phone
- Assisted in the daily activities for mentally disabled adults
- Bathed, cleaned, administered medication, documentation, and vital signs
- Gastrostomy tube care, tracheotomy tube care as well as every day up keep of the facility
- Collected payments for vacation packages
- Escorted groups to and from vacation destinations
- Took credit card payments over the phone to apply on accounts
Education
Medical Assistant -
Milan Institute
Visalia, CASkills
- Customer Service
- Medical Terminology
- Alpha/ Numeric Filing
- Insurance Billing/ Coding
- Medical Records
- Answering Multi-line Phone
- Punctual
- Good Organization Skills
- Computer Skills
- Multitask Skills
Timeline
Patient Care Coordinator
Adventist Health (VMC)
11.2023 - Current
Financial Analyst
Adentist Health (VMC)
02.2023 - 11.2024
Employee Health Specialist
Kaweah Health
04.2020 - 12.2022
Travel Agent
Hanson Travel Ideas
04.2018 - 11.2020
Medical Assistant/ Lead /Coordinator
San Joaquin Prime Care
04.2012 - 08.2016
Site Manager
Gaither’s Family Homes Inc.
01.2004 - 11.2011
Medical Assistant -
Milan Institute
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