JAIME CAZA
Edmonton,Canada
Summary
Pragmatic and results-driven nonprofit leader with extensive experience in senior leadership roles. Adept at implementing strategic business plans, driving growth, and improving operations to enhance organizational impact. A skilled professional fundraiser with a CFRE certification, specializing in fund development, financial management, and stakeholder relations. Passionate about serving the community and dedicated to securing sustainable resources that support programs. Collaborative and committed to building, leading, and inspiring high-performing teams to drive mission success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Director
Community Options
01.2024 - Current
- Reporting to a Board of Directors, managing 175 employees and 9 direct reports
- Led the organization’s operational strategy in close collaboration with senior leadership and the Board of Directors, aligning goals with mission-driven objectives.
- Ensured fiscal responsibility and long-term sustainability by overseeing financial management, budget development, and resource allocation.
- Guided staff through periods of organizational change, maintaining high morale and engagement during transitions to preserve productivity and team cohesion.
- Developed and nurtured strong relationships with Board members, providing regular updates on organizational progress and seeking their strategic input on key initiatives.
- Ensured legal compliance with all relevant laws and regulations, safeguarding the organization from potential legal liabilities and penalties.
- Managed a diverse and talented team of professionals, fostering a collaborative and results-oriented work environment.
- Negotiated contracts with key vendors, securing favorable terms that supported organizational goals while adhering to budgetary constraints.
- Advocated for the organization’s mission, raising awareness and generating support from external stakeholders, donors, and partners.
- Increased organizational efficiency by streamlining processes and implementing new systems, resulting in improved productivity and cost savings.
VICE PRESIDENT
Glenrose Rehabilitation Hospital Foundation
12.2018 - 01.2024
- Reporting to the CEO, managing a team of 3
- Stabilized the organization following a period of change by rebuilding relationships with key stakeholders, ensuring long-term organizational stability.
- Led the successful opening of the $5 million Chadi Centre for Pediatric Rehabilitation, overseeing project execution and fundraising efforts.
- Raised $3 million annually through strategic fund development efforts, ensuring financial sustainability and growth for the Foundation.
- Developed, executed, and drove financial results for all giving programs, while creating innovative strategies to advance donor relationships and program success.
- Collaborated closely with the CEO and Board of Trustees to strategically align operations with organizational goals, ensuring a unified approach to mission fulfillment.
- Built department strategy, guiding team efforts to achieve success, and ensuring alignment with the overall organizational vision.
- Recruited, hired, and trained team members, fostering a high-performance culture and ensuring team members’ professional development.
- Developed comprehensive development plans, set performance targets, provided feedback, and managed the team’s progress to meet organizational goals.
- Managed an extensive portfolio of donors, actively cultivating, soliciting, and stewarding prospects for acquisition, renewal, and upgrading.
- Ensured the success of Foundation events by overseeing planning, logistics, and donor engagement, maximizing fundraising outcomes.
- Led the Foundation’s marketing and communication efforts, overseeing both internal and external communications to raise awareness and support.
- Supported the GRHF Board of Trustees by providing regular reports and updates, aiding decision-making processes and strategic planning.
DIRECTOR, RESOURCE DEVELOPMENT
Edmonton Humane Society
01.2017 - 12.2018
- Member of Senior Leadership Team, reporting to CEO and Board of Trustees
- Collaborated with organizational leadership, including the CEO and Board of Trustees, to develop and execute the strategic direction of the organization, ensuring alignment with long-term goals.
- Led philanthropy, social enterprise, community engagement, and volunteer services, driving a diverse portfolio of revenue-generating initiatives.
- Accountable for raising $5 million annually through philanthropic efforts and $1.2 million through social enterprise, ensuring the financial sustainability of the organization.
- Led and developed a team of 35 professional staff, overseeing their employee development plans and managing their performance to ensure high levels of productivity and engagement.
- Built and executed department strategy, collaborating with team members to establish department goals and ensure their success.
- Created and implemented a plan to build efficiencies and streamline practices across departments, improving organizational operations and service delivery.
- Oversaw both internal and external communications, ensuring strategies were in place to successfully promote revenue-generating services and philanthropic opportunities.
- Developed crisis communications plans and served as the official spokesperson to the media, maintaining the organization’s reputation during critical times.
- Managed an extensive portfolio of major donors, both individual and corporate, building and nurturing relationships to secure continued support.
- Worked closely with the senior leadership team to address organizational challenges, ensuring alignment between departments and supporting department-specific initiatives.
- Created, reviewed, and executed performance and individual development plans to foster team growth and maximize individual contributions to organizational success.
- Ensured efficient recruitment, training, and scheduling of volunteers, optimizing their impact across the organization.
- Created a comprehensive 3-year plan to acquire new donors, build donor engagement, and increase revenue, setting clear targets and timelines for success.
- Evaluated systems and implemented best-practice processes to establish sustainable giving platforms, ensuring long-term donor support.
SENIOR DIRECTOR OF MISSION AND DEVELOPMENT
Ronald McDonald House Charities Northern Alberta
04.2016 - 01.2017
- Reported to the CEO
- Accountable for raising $4 million annually for Ronald McDonald House Charities Northern Alberta (RMHCNA).
- Managed a diverse team of professionals, including fundraisers, program staff, operational staff, and overseeing two remote offices.
- Built the budget and set philanthropic goals for the organization, achieving the highest revenue results.
- Maintained a full portfolio of major donors, identifying and cultivating key relationships for long-term support.
- Oversaw and managed all core fundraising strategies, signature events, and house operations to drive engagement and revenue.
- Developed and implemented stewardship programs for donor engagement and volunteer retention, fostering ongoing support.
- Created, executed, and managed all organizational programming, ensuring alignment with the mission and goals.
- Maintained and grew strong relationships with stakeholders, ensuring consistent engagement and support for the organization.
DIRECTOR OF DEVELOPMENT
Ronald McDonald House Charities Northern Alberta
05.2013 - 04.2016
- Accountable for raising $3.5 million annually, driving significant revenue growth for the organization.
- Managed a team of professional fundraisers and oversaw operations at two remote offices.
- Recruited, hired, trained, and coached team members, fostering a high-performance culture.
- Created development plans in alignment with the strategic plan, setting goals and managing performance reviews.
- Built budgets, managed expenses, and set fundraising targets to achieve organizational objectives.
- Maintained a large portfolio of major donors, identifying and cultivating relationships to ensure long-term support.
- Developed and executed fundraising strategies and business plans, driving organizational success.
- Oversaw and managed all signature events, ensuring smooth execution and maximizing fundraising outcomes.
- Developed a donor stewardship program and retention strategy, increasing donor loyalty and engagement.
- Built and executed programming that supported families while engaging donors, volunteers, and partners.
- Established two successful remote fundraising offices in Grande Prairie and Cold Lake, expanding the organization’s reach.
PROJECT DIRECTOR/ PROJECT MANAGER
Hair Massacure
10.2011 - 05.2013
- Planned, executed, and oversaw all aspects of a $1 million fundraising event, working closely with the founding family to implement their vision.
- Managed all event staff, organized and assigned workloads, set timelines, and provided ongoing feedback to ensure successful outcomes.
- Managed the budget for the Edmonton event, reporting to the executive committee on financial status and performance.
- Recruited, trained, and coached over 400 volunteers, ensuring a well-coordinated and effective team.
- Obtained sponsorships by developing donor-centered fundraising plans and nurturing strong relationships with sponsors.
- Assessed current events and implemented new processes to drive growth and improve event success.
- Created and executed a strategy to expand the event by introducing additional locations in Calgary, Red Deer, Fort McMurray, and Grande Prairie.
- Successfully increased revenue by 50% over a two-year tenure, significantly enhancing the event’s impact.
Education
Executive Education Certification - Executive
Queen's University
Kingston, ON05.2021
Leadership Certification -
Queen's University
Kingston, ON05.2021
Strategy Program Certification -
Queen's University
Kingston, ON05.2019
Finance for Non-Financial Manager Certification -
Queen's University
Kingston, ON05.2019
Skills
- Leadership
- Relationship Building
- Efficiency Recognition
- System Building
- Process Implementation
- Fundraising
- Annual Giving
- Campaign Management
- Major Gifts
- Strategy Development
- Prospecting, Qualifying and Gift Completion
- Operations Management
Affiliations
- Association of Fundraising Professionals- Edmonton Chapter
- Association of Healthcare Philanthropy
- Certified Fundraising Executive (CFRE)
Timeline
Executive Director
Community Options
01.2024 - Current
VICE PRESIDENT
Glenrose Rehabilitation Hospital Foundation
12.2018 - 01.2024
DIRECTOR, RESOURCE DEVELOPMENT
Edmonton Humane Society
01.2017 - 12.2018
SENIOR DIRECTOR OF MISSION AND DEVELOPMENT
Ronald McDonald House Charities Northern Alberta
04.2016 - 01.2017
DIRECTOR OF DEVELOPMENT
Ronald McDonald House Charities Northern Alberta
05.2013 - 04.2016
PROJECT DIRECTOR/ PROJECT MANAGER
Hair Massacure
10.2011 - 05.2013
- Executive Education, Executive Education Certification, Queen's University- May 2021
- Executive Education, Leadership Certification, Queen's University- May 2021
- CFRE Certified Fundraising Executive- November 2020
- Raiser's Edge Professional Certification, Blackbaud University - August 2020
- Organizational Best Practice: Fundraising Certification, Blackbaud University - August 2020
- Organizational Best Practice: Marketing Certification, Blackbaud University - September 2020
- Executive Education, Strategy Program Certification, Queen's University- May 2019
- Executive Education, Finance for Non-Financial Manager Certification, Queen's University- May 2019
Executive Education Certification - Executive
Queen's University
Leadership Certification -
Queen's University
Strategy Program Certification -
Queen's University
Finance for Non-Financial Manager Certification -
Queen's University
Additionalinformation
- President, Association of Fundraising Professionals, Edmonton Chapter, 08/2020, Current
- Advisor, City of Edmonton, Accessibility Advisory Committee, 05/2020, 09/2022
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