Summary
Overview
Work History
Education
Skills
Operation Duties
Timeline
Generic

Katy Jailene Garibay Salazar

San Leandro

Summary

Proficient in managing clinic operations as a Lead Technician and Administrative Manager, with responsibilities encompassing staff supervision, scheduling management, and conflict resolution. Experience includes providing clinical support at Fruitvale Optometry, where guidance was offered to both clinical and clerical staff to enhance patient care delivery. Skills in reviewing prescriptions, conducting eye measurements, and assisting patients with frame selection contributed to improved service quality. Strong communication skills utilized to maintain effective relationships with vendors and ensure operational efficiency.

Talented professional offering several years of experience in performing quality repairs and maintenance by analyzing situation and determining best course of action. Focused on delivering quality work while training new employees to complete duties and maintain records of completed work.

Overview

9
9
years of professional experience

Work History

Lead Technician/ Assistant Manager

Bell Vision Optometry
San Leandro
09.2023 - Current
  • As the Lead Technician/Administrative manager my responsibilities include and are not limited to maintaining the clinics daily operations, supporting staff in scheduling/phone calls.
  • Training new oncoming employees and updating current employees in policy/clinic changes.
  • Ensure patient care is provided in accordance with the established policies.
  • Providing support to practice manager/owner.
  • Maintaining weekly meetings with vendors as well as keeping inventory up to date.
  • Analyzed customer requirements to determine appropriate solutions.
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.

Optical Technician Manager

Fruitvale Optometry
Oakland
01.2021 - 09.2023
  • During my employment with Fruitvale Optometry, I supported the practice through administrative, clinical tasks.
  • While excelling in a position where I provided guidance and direction to clinical and clerical staff.
  • As ensured patient care was provided to a satisfactory degree.

Optician

Fruitvale Optometry
Oakland
02.2016 - 01.2021

Education

High School Diploma -

San Leandro High School
San Leandro, CA
06.2016

Skills

  • Review prescriptions
  • Facial measurements
  • Eye measurements
  • Assist with selection of eyeglass frames
  • Assist with lens treatments
  • Scheduling specialist referrals
  • Coordinating specialist referrals
  • Patient care
  • Staff supervision
  • Scheduling management
  • Conflict resolution
  • Communication skills
  • Fluent in Spanish
  • Epic
  • Office mate

Operation Duties

  • Oversee daily clinic operations.
  • Coordinating monthly staff meetings.
  • Solving patient problems/concerns.
  • Training new and existing staff members.
  • Managing schedules and requests.
  • Oversee optical inventory and meet with vendors weekly.
  • Ordering supplies for the clinic.
  • Petty cash / bookkeeping management.

Timeline

Lead Technician/ Assistant Manager

Bell Vision Optometry
09.2023 - Current

Optical Technician Manager

Fruitvale Optometry
01.2021 - 09.2023

Optician

Fruitvale Optometry
02.2016 - 01.2021

High School Diploma -

San Leandro High School
Katy Jailene Garibay Salazar