Experienced Operations Manager skilled in developing training materials and onboarding processes. Dedicated to enhancing team collaboration and optimizing operational performance through effective training and safety compliance initiatives.
Overview
5
5
years of professional experience
Work History
Shipping Coordinator
BBSI Staffing
Pleasanton
06.2025 - Current
Maintained communication with vendors regarding delivery schedules, product availability, and order status.
Prepared bills of lading for outgoing freight shipments according to established guidelines.
Communicated with carriers to arrange transportation and resolve shipping issues.
Coordinated shipping schedules and managed documentation for timely deliveries.
Operations Manager
Global Water Technology
Fremont
01.2024 - 06.2025
Coordinated with teams to maintain compliance with safety and environmental regulations.
Trained staff on operational procedures and best practices for equipment use.
Monitored operational performance metrics to identify areas for improvement.
Developed training materials to support new employee onboarding processes.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Distribution Center Manager
ThyssenKrupp Materials NA
Hayward
03.2020 - 12.2023
Managed daily operations of distribution center to ensure efficiency and productivity.
Conducted regular inspections of equipment to ensure proper functionality and safety.
Managed and monitored the daily operations of a distribution center, including staffing, inventory control, shipment scheduling, and product delivery.