I am a highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Claims Advisor
Allstate Canada Group
04.2023 - Current
Assessed claims to determine eligibility and verify accuracy of information provided by customers, based on policy coverages.
Investigated, analyzed and resolved complex automobile claims and determined coverage and liability in accordance with organization's policies and practices.
Reviewed complains and helped customers with the claims process.
Collaborated with the customer, service suppliers, other insurance companies and law enforcement.
Prepared detailed reports on claim investigations, decisions and outcomes for management review.
Claims Service Representative
Claims Pro
09.2022 - 04.2023
Supported the Allstate and Pembridge after hours property and auto claims team
Reviewing and approving invoices/estimates received from the glass shops or insureds for payments
Filing insurance claims of customers specifically for the windshield of vehicles for all over Canada
Creation of claims in internal systems (Claims space, Assistplus and I call software).