Jaiden Peck
North York,ON
Summary
Results driven Supervisor skilled in resolving critical issues in fast-paced environments while leading and developing high-performing teams. Committed to continuous improvement, customer satisfaction, and effective multitasking. Focused on delivering positive experiences that foster a hard-working environment.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Supervisor
Canada's Wonderland
Vaughan, Ontario
04.2026 - Current
- Directed and supervised team of 15 employees in daily operations.
- Supervised daily operations in a fast-paced amusement park environment.
- Trained new team members on safety procedures and operational standards.
- Managed guest interactions to ensure positive experiences and satisfaction.
- Coordinated staff schedules to optimize service during peak hours.
- Collaborated with other departments to streamline operational efficiency.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Cashier
Wendys Restaurant
09.2024 - 03.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Adjusted schedule and accepted extra shifts to ensure adequate staffing during peak hours.
- Restocked and organized merchandise in front lanes.
- Maintained high standards of cleanliness throughout facility, contributing to positive customer perceptions and store environment.
Landscape Labourer
Private Landscaping Company
07.2022 - 08.2022
- Enhanced curb appeal by improving landscape features including lawns, gardens, and walkways, resulting in visually appealing outdoor spaces.
- Maintained clean worksites by removing debris, trimming overgrown plants, and organizing tools, ensuring safe and efficient project execution.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Performed routine equipment maintenance, including changing oil filters and sharpening blades, to sustain optimal performance and reliability during projects.
Education
Master of Science - Skill Trades
George Brown College
Toronto05-2027
Skills
- Operational efficiency
- Team management
- Customer service
- Inventory management
- Time management
- Dependability
- Adaptability
- Conflict resolution
- Communication
- Fast-paced work environment
- Facility management
Certification
- First Aid
- WHIMIS
Timeline
Supervisor
Canada's Wonderland
04.2026 - Current
Cashier
Wendys Restaurant
09.2024 - 03.2025
Landscape Labourer
Private Landscaping Company
07.2022 - 08.2022
Master of Science - Skill Trades
George Brown College